Contact PainScale Customer Service

Why should I report an Issue with PainScale — Chronic Pain Diary?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Boston Scientific, Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. PainScale is an easy and simple to use, pain and health tracker app. • Pain Diary – log and track your pain to track triggers, pain intensity, symptoms, treatments, medications, activity, mood, and sleep digital scale. • Pain Reports – get and send summary and detailed reports for better patient-physician communication, you can take all the information you need from the Pain Diary.

2. Pain scale and pain diary have been used by physicians for almost five decades – it is one of the most valuable tools in pain management. Painscale. com takes advantage of the modern digital technologies to provide an easy to use pain tracking solution using the same proven pain management methods. PainScale. com web site and the app is designed for educational purposes only.

3. Join over 100,000 chronic pain patients who manage and scale their pain and symptoms with Painscale; the highly-ranked pain tracker health app on the web!

4. The PainScale app offers a FREE suite of pain management tools to help chronic pain patients to scale their pain.

5. Created with input from doctors and chronic pain patients, the Pain Diary acts as a pain tracker and organizes all the information the patient needs in one accessible location.

6. PainScale provides personalized pain management education for users. Trusted content. is available to help people understand their symptoms and better manage their condition.

7. With over 800 organized articles, health tips, exercises, information on pain meditation programs and treatment options, pain management becomes easier.

8. PainScale helps you get actionable insights to better your pain relief and health in general.

9. By providing insights to a community of other patients who share their treatment information, PainScale helps patients discover information about treatment options that may work for their condition.

10. What are the things that make your pain increase, what spikes or triggers it, and what helps you the most?

11. The Popular pain tracking app for iOS and Android !.

1. I would have given it five stars if it allowed you to select the shoulder blade and shoulder area separate from the arms and back, on the body diagram and also has option to select "stiffness" as a type of pain.Helpful in keeping track of where exactly you're feeling Pain and what kind.

2. You can see lots of statistics once you get some data in too! My only suggestion (small enough to not bring the rating down) would be to add an option for wrists and ankles when logging pain locations.

3. This may be something I'm overlooking though.Great app, very helpful for keeping track of my pain, since nobody wants to listen to me without proof :/ Anyways, though, back to the app.

4. Most of my pain is in my joints like wrists and ankles, so it would be very helpful not only for me.It's too early for me to know how I will feel about this app once I've used it long enough to gain in sight into my condition.

5. Love the ability to draw/select body parts and assign pain scales and descriptors to each.

6. I've contracted customer service but haven't gotten a responseThis is the most well thought-out, comprehensive, and customizable pain management app ever! Love that it adds the weather for you automatically.

7. I especially like that there is a body map where I can track specific areas of pain.

8. Other than that, I've had no issues at all!This is absolutely the best app for keeping a pain journal because it is so in depth yet it's simple and quick to use.

9. My one suggestion to the developers would be to have a way to break down the body map into even smaller and more specific regions, especially if it's only unilateral.I find it somewhat time consuming but perhaps as I become more familiar with it I'll be able to go through it faster.

10. However, as someone with a physical disability using this app to track chronic illness, it's really frustrating having articles and notifications shoved in my face about weight loss, being active, "getting out", eating xyz, etc.

11. I wish I could turn off certain features that are irrelevant to my personal health, and possibly detrimental to my mental health.I've been using this for a few months and thought everything was fine.

1. Fix PainScale Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart PainScale: Restarting the app will resolve most errors.
2. Update the PainScale App. Here is how:
   1. On Android goto PlayStore » Search for "PainScale" » Open PainScale — Chronic Pain Diary » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for PainScale » click "UPDATE".
3. Clear PainScale — Chronic Pain Diary app cache: Clearing cached data will force your app to retrieve the latest data directly from PainScale servers.
   1. On Android, goto Settings » Apps » Select "PainScale — Chronic Pain Diary" » click Storage » click "Clear Cache".
4. Check PainScale app permissions. If any of these permissions required to use your device's features are disenabled, PainScale might not work.
5. Uninstall and reinstall PainScale. If nothing else has worked, completely uninstall PainScale then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing PainScale not working

2. Fix PainScale Server issues & Internet Connection

1. Check network connection: An unstable Internet will make PainScale be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to PainScale not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, PainScale may not be able to connect to the Internet when running in the background.