Published by The Economist Newspaper Limited

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Why should I report an Issue with The Economist GBR?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of The Economist Newspaper Limited to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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The Economist GBR Customer Insights

1. Reader need to jump between one page and another again and again.Perfect app to go through different articles.Very much ease when it comes to change the font size, background which enables better readability.Text to speech is a bonus feature which provides complete detail about the article without even looking at it.Great work by developers.I paid $96.99 in Google Play but the app keeps asking for subscription or wechat activation.

2. I contacted developer and am stilling waiting for a reply.Keeps crashing and cannot access.

3. A real pity as I am a big Economist fan!Very professional, objective, and serious with a sense of humour only the British could ever master so brilliantly!!I like this apps because it consists of 1.

4. I have paid the subscription fee for a year, and the app keep showing I didn't subscribed and unable to view the content.

5. I downloaded 30 articles of an issue; I changed the language; after I changed back, I need to download it again.

6. Does not run properly on Android...App can't even start up on a Samsung Note 9Can 't open the app.Keeps shutting down.

7. Contacted with the app developer, they can't help but only apologize and told me they already escalate the problem to respective department.

8. It has been two weeks, both Google Play and Economist said they are unable to refund.

9. The Chinese & English language display is not great.

10. I cannot read any of the articles.

11. I am using a nexus10 with latest Android software.

Steps to Troubleshoot & Fix The Economist GBR Issues

1. Fix The Economist GBR Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart The Economist GBR: Restarting the app will resolve most errors.
  2. Update the The Economist GBR App. Here is how:
    1. On Android goto PlayStore » Search for "The Economist GBR" » Open The Economist GBR » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for The Economist GBR » click "UPDATE".
  3. Clear The Economist GBR app cache: Clearing cached data will force your app to retrieve the latest data directly from The Economist GBR servers.
    1. On Android, goto Settings » Apps » Select "The Economist GBR" » click Storage » click "Clear Cache".
  4. Check The Economist GBR app permissions. If any of these permissions required to use your device's features are disenabled, The Economist GBR might not work.
  5. Uninstall and reinstall The Economist GBR. If nothing else has worked, completely uninstall The Economist GBR then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing The Economist GBR not working


2. Fix The Economist GBR Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make The Economist GBR be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to The Economist GBR not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, The Economist GBR may not be able to connect to the Internet when running in the background.

Reported Issues