Contact Economist Films Customer Service

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1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
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3. Skip support wait times and emailing back and forth. Get help immediately.

1. Otherwise, great app.Failed to connect to server This app seems to have been shut off permanentlyGood content but the app wont play the videos just tells me that it could not reach the server.. Please update itImpactful and well-packed, in short, crisp videosGREAT content, but NO way to share videos? I think it's 2019.

2. Is anyone at the Economist aware of this? 21 7 20.Great content and so full of information.

3. Displaying "Cannot connect to The Economist Films server".

4. Brilliant job by The Economist team!!Needs channel integration with Android TV Home Screen and Live Channels app.

5. While the app and the content is great, the subtitles are almost always out of sync.

6. Please fix this.My TV's screensaver keeps starting while watching content on this app.

7. It doesn't happen with other video players/streamers.The app is not loading since the last three days.

8. Please resolve this issue as soon as possible.The app can't find the server.

9. 30 6 20 Uninstall reinstall repeatedly to no avail.

10. Impressive and immersive.

1. Fix Economist Films Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Economist Films: Restarting the app will resolve most errors.
2. Update the Economist Films App. Here is how:
   1. On Android goto PlayStore » Search for "Economist Films" » Open Economist Films » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Economist Films » click "UPDATE".
3. Clear Economist Films app cache: Clearing cached data will force your app to retrieve the latest data directly from Economist Films servers.
   1. On Android, goto Settings » Apps » Select "Economist Films" » click Storage » click "Clear Cache".
4. Check Economist Films app permissions. If any of these permissions required to use your device's features are disenabled, Economist Films might not work.
5. Uninstall and reinstall Economist Films. If nothing else has worked, completely uninstall Economist Films then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Economist Films not working

2. Fix Economist Films Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Economist Films be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Economist Films not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Economist Films may not be able to connect to the Internet when running in the background.