Published by Minego Inc. on Apr 9, 2024

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Why should I report an Issue with MineGo Network?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Minego Inc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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MineGo Network Customer Insights

1. Ive been so stupid to trust these scammers!Idk how you forget such a important thing, but I cannot complete th tasks for the 100 MGO because it says Java script is not enabled in this browser, I cannot find the options in the setting either like all the other browsersNo miner at all!?! Whole app has changed to a browser? I don't need a browser that earns coin, because I don't use a browser that often.

2. Also no way to contact anyone either because even thats screwed up! I had just over 1000 coins, I bought some of their cartoon miners with my cash and now they stole my money and coins, Its been over a month and not one person from their so called community has contacted me in any form.

3. You've been losing users.Even before the lastest update I already verified my email, submitted my information for KYC and linked my social media accounts.

4. Where are my earnings from the mining app? I'll be surprised if I ever see them.Hey minego, the mining button have disappered in this last update that changed the app entirely.

5. It's a whole different app, a browser instead of a miner.

6. Been using to app for over a year, now I feel like it's been a huge waste of time!!!Using this app for around 2 years.

7. But can we get a miner back?Which settings is this app requesting for KYC ? I have granted permission to all i can see yet the app still need permission that one can't see on the phone.

8. The first version was slow and had some issues, although worked if you are patient and willing to do extra work.

9. Also, the mining you said you added back is nowhere to be found.I did the update with the new look and now my account is completely non-existant.

10. Now I can't even find them button to start the miner.

11. Have you guys reached the target coin distribution or it's just a glitch that still needs to be rectified? Please reply!Working well.

Steps to Troubleshoot & Fix MineGo Network Issues

1. Fix MineGo Network Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart MineGo Network: Restarting the app will resolve most errors.
  2. Update the MineGo Network App. Here is how:
    1. On Android goto PlayStore » Search for "MineGo Network" » Open MineGo Network » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for MineGo Network » click "UPDATE".
  3. Clear MineGo Network app cache: Clearing cached data will force your app to retrieve the latest data directly from MineGo Network servers.
    1. On Android, goto Settings » Apps » Select "MineGo Network" » click Storage » click "Clear Cache".
  4. Check MineGo Network app permissions. If any of these permissions required to use your device's features are disenabled, MineGo Network might not work.
  5. Uninstall and reinstall MineGo Network. If nothing else has worked, completely uninstall MineGo Network then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing MineGo Network not working


2. Fix MineGo Network Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make MineGo Network be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to MineGo Network not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, MineGo Network may not be able to connect to the Internet when running in the background.

Reported Issues