Published by Deltek on Jul 16, 2024

Report an issue with Deltek Vision Time & Expense.
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Why should I report an Issue with Deltek Vision Time & Expense?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Deltek to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Deltek Vision Time & Expense image 1 contact Deltek Vision Time & Expense image 2

About Deltek Vision Time & Expense

1. Same great timekeeping and expense tracking features as in Deltek Vision, and ideal for users who travel or are away from the office. - Some features will be unavailable if you are not on the most recent version of Vision. - A server-side component must be installed by your administrator and your administrator must provide you with your organization’s unique Touch URL.

2. Entering timesheets and expenses is never fun, but it’s now easier than ever with Deltek Touch Time & Expense for Vision.

3. Touch T&E provides you anytime, anywhere access to timesheets and expense reports – saving you time and increasing accuracy and efficiency.

4. Contact your IT department to ensure this component is in place and up-to-date prior to using this mobile app. - For more details on system requirements and known issues, please see KB article #71390 on Deltek’s customer care web site.

Deltek Vision Time & Expense Customer Insights

1. Then they updated it and decided to double down on their trash the new security features requires you to have a passcode set for your phone so you can use the app you must also set a special pin code to access the app to keep you double secure.

2. This is the only company I am aware of where you cannot open their link across all platforms (Chrome, Safari, Firefox, etcc..) even the app doesn't work cause you have to have a special url to get into your timesheet and it's not the normal one.

3. #2 - When entering minutes with the picker, 30 minutes will not stay saved it reverts back to 0 minutes, #3 - even tried selecting "keypad" in settings instead of "picker", unfortunately will not allow saving this setting, keeps reverting back to "picker".

4. to open it up and enter my timecard and expenses.Slow, on a fast phone with a fast connection.

5. So much so that you put off finishing a god damned timesheet because you know you're going to spend a half an hour frantically trying to figure out what the hell the problem is that's not allowing your timesheet to be submitted.

6. It really feels like the user interface has been designed by someone that does not care about the customer.Does not work at all.

7. I have my own reasons for not having a password to open my phone.

8. But I dont have another choice to log my hours away from the office, so I am destined to keep the cycle going.I use this app for work.

9. I appreciate you caring about my data but requiring me to put a lock on my phone to even use your app is intrusive and redundant.

10. Just skip this if you canConvenient, but still glitchy, #1 - settings do not save at times, had issues with settings for full week to be shown (Sat.

11. Deltek needs to step into the 21st century with cross platform, mobile, apps, etc use otherwise they're gonna go under.The app used to be trash.

Steps to Troubleshoot & Fix Deltek Vision Time & Expense Issues

1. Fix Deltek Vision Time & Expense Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Deltek Vision Time & Expense: Restarting the app will resolve most errors.
  2. Update the Deltek Vision Time & Expense App. Here is how:
    1. On Android goto PlayStore » Search for "Deltek Vision Time & Expense" » Open Deltek Vision Time & Expense » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Deltek Vision Time & Expense » click "UPDATE".
  3. Clear Deltek Vision Time & Expense app cache: Clearing cached data will force your app to retrieve the latest data directly from Deltek Vision Time & Expense servers.
    1. On Android, goto Settings » Apps » Select "Deltek Vision Time & Expense" » click Storage » click "Clear Cache".
  4. Check Deltek Vision Time & Expense app permissions. If any of these permissions required to use your device's features are disenabled, Deltek Vision Time & Expense might not work.
  5. Uninstall and reinstall Deltek Vision Time & Expense. If nothing else has worked, completely uninstall Deltek Vision Time & Expense then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Deltek Vision Time & Expense not working


2. Fix Deltek Vision Time & Expense Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Deltek Vision Time & Expense be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Deltek Vision Time & Expense not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Deltek Vision Time & Expense may not be able to connect to the Internet when running in the background.

Reported Issues