Published by Deltek on Mar 28, 2024

Report an issue with Deltek Expense.
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Why should I report an Issue with Deltek Expense for Ajera?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Deltek to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Deltek Expense for Ajera

1. Deltek Mobile Expense for Ajera makes recording expenses a breeze, no matter where you are.

2. Ditch the paperwork and maximize efficiency with this powerful mobile app.

3. Maximize productivity and accuracy when tracking billable expenses in the field.

4. Download Deltek Mobile Expense for Ajera today.

Deltek Expense Customer Insights

1. I get this error message about 85-90% of the time I try to enter any expenses.Since the newest update, you're changed the pin settings.

2. We have been trying to set it up so that I can do my expenses while I'm on the road, have the ability to upload and attach my reciepts as I go, but this app just won't upload anything.

3. When logging in, it asks for a 6-digit pin (it used to be 4) and then, when you log back in it only allows 4-digits which ultimately makes the pin wrong because it's missing the other 2 digits.

4. I hope they add it (or make a timesheet app version) as well since the browser version isn't as user friendly for mobile.I have a couple of suggestions: 1.

5. Crop ability for photo receipts so you don't have excess border.

6. Ability to zoom in or out of a saved receipt.

7. Sometimes it will connect properly open other times it won't, it definitely will never upload a photo that the app itself took.

8. Great app! I can finally do my expenses in real time in the field.

9. Please update the settings for either a 6-digit pin or a 4-digit pin.Can't use it anymore.

10. These would raise star value and value of the App for users.Me and my accounting department just can't get this to work.

11. Makes it easier to track and submit expenses.

Steps to Troubleshoot & Fix Deltek Expense Issues

1. Fix Deltek Expense Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Deltek Expense: Restarting the app will resolve most errors.
  2. Update the Deltek Expense App. Here is how:
    1. On Android goto PlayStore » Search for "Deltek Expense" » Open Deltek Expense for Ajera » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Deltek Expense » click "UPDATE".
  3. Clear Deltek Expense for Ajera app cache: Clearing cached data will force your app to retrieve the latest data directly from Deltek Expense servers.
    1. On Android, goto Settings » Apps » Select "Deltek Expense for Ajera" » click Storage » click "Clear Cache".
  4. Check Deltek Expense app permissions. If any of these permissions required to use your device's features are disenabled, Deltek Expense might not work.
  5. Uninstall and reinstall Deltek Expense. If nothing else has worked, completely uninstall Deltek Expense then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Deltek Expense not working


2. Fix Deltek Expense Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Deltek Expense be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Deltek Expense not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Deltek Expense may not be able to connect to the Internet when running in the background.

Reported Issues