Contact Dart Sim Remote Customer Service

Why should I report an Issue with Dart Sim Remote?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of DART Sim Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Please resolve and I will change my reviewI got the app in Hope's of linking my android remote app to the dart sim app on my ipad but it couldn't find my ipad.

2. My error read unable to connect.Android phone apps only pair with android tablets and iphone apps only pair with iphone tablets.

3. Then I bought this remote for my Android, the iPad and my Android device cannot detect each other.

4. Requesting a refundWas able to sync my phone with the computer but wasn't able to connect to the dart sim on the computer from my phone.

5. just says download pending.......I have the Dartsim app installed in my iPad Air2, also bought the remote for my iPhone.

6. I use the dart sim app for teaching and it's great but really need the remote app without changing my phone.

7. I have an android based tablet and an android phone.

8. Also the dart sim downloaded to my tablet, I cannot adjust the size of the graphics so you have to scroll up and down to view most of it.

9. Using tablet and system bought through dart SIM.

10. The remote won't pair to my tablet and there is no info on how to trouble shoot that.

11. I guess it must be android to android or apple to apple only.

1. Fix Dart Sim Remote Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Dart Sim Remote: Restarting the app will resolve most errors.
2. Update the Dart Sim Remote App. Here is how:
   1. On Android goto PlayStore » Search for "Dart Sim Remote" » Open Dart Sim Remote » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Dart Sim Remote » click "UPDATE".
3. Clear Dart Sim Remote app cache: Clearing cached data will force your app to retrieve the latest data directly from Dart Sim Remote servers.
   1. On Android, goto Settings » Apps » Select "Dart Sim Remote" » click Storage » click "Clear Cache".
4. Check Dart Sim Remote app permissions. If any of these permissions required to use your device's features are disenabled, Dart Sim Remote might not work.
5. Uninstall and reinstall Dart Sim Remote. If nothing else has worked, completely uninstall Dart Sim Remote then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Dart Sim Remote not working

2. Fix Dart Sim Remote Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Dart Sim Remote be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Dart Sim Remote not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Dart Sim Remote may not be able to connect to the Internet when running in the background.