Contact CINC Agent Customer Service

Why should I report an Issue with CINC Agent?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of CINC to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. The mobile companion app for your CINC account.

2. Manage your leads on the go, and quickly get in touch with your home seekers.

1. No help.All day I have been getting dozens of the same notifications for the same leads.....when I tried to adjust my notification settings I cant...I do not need an app notification, AND an email AND a text and I also do not need multiples of each for the same lead... this app is not user friendly and is super confusing and tedious to use....This app is terrible.

2. Not user friendly at all.I am happy with this app! You can set reminders to check back in with leads, make notes, and it's very easy to navigate.

3. 3 all communication should for leads & clients should have the ability to display in a list format, Headings: Name/Last Attempt Date-Time/Email content/Text Content/Notes/Reminders.

4. Very annoying.Needs some fundamental changes: 1: for the Workstation platform- NEEDS a button for Notes on the main to menu, further, all the note history for that lead should be displayed.

5. Good concept, easy to operate and navigate when it does work.Absolutely awful! It's always freezing up and crashing.

6. VERIFY YOUR LEADS FIRST.The biggest mistake I made in 2022.

7. Fake name, number, and emails..seriously? Purge it before someone gets it and gets skipped in the agent rotation because of it.

8. First when I try to send a text message it says that my CINC number is not registered but I know it is.

9. i thought I did because my email automatically comes up but then it says email not found and the worst part is there's no where to ask for help.

10. Development needs to restructure and relaunch this app!I cannot even set up an account, I need this for my brokerage.

11. 2: Where it says "Attempted Contact" should auto update everytime a new attempt is made.

1. Fix CINC Agent Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart CINC Agent: Restarting the app will resolve most errors.
2. Update the CINC Agent App. Here is how:
   1. On Android goto PlayStore » Search for "CINC Agent" » Open CINC Agent » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for CINC Agent » click "UPDATE".
3. Clear CINC Agent app cache: Clearing cached data will force your app to retrieve the latest data directly from CINC Agent servers.
   1. On Android, goto Settings » Apps » Select "CINC Agent" » click Storage » click "Clear Cache".
4. Check CINC Agent app permissions. If any of these permissions required to use your device's features are disenabled, CINC Agent might not work.
5. Uninstall and reinstall CINC Agent. If nothing else has worked, completely uninstall CINC Agent then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing CINC Agent not working

2. Fix CINC Agent Server issues & Internet Connection

1. Check network connection: An unstable Internet will make CINC Agent be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to CINC Agent not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, CINC Agent may not be able to connect to the Internet when running in the background.