Published by RingoPlus support

Report an issue with RingoPlus Agent.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with RingoPlus Agent?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of RingoPlus support to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

RingoPlus Agent Customer Insights

1. I hope the management of the apps will do something about itThis is the best app ever... its very good as it has the cheapest data.. asked the costumer care so many questions on whatsapp and they took the patience to answer it all.. when i also funded my wallet, it was as fast as a flash.. when i also sold data to a costumer, he got it almost immediately... I'm a kind of reserved guy that dont often comment on something but this app is too good for me not to do so... if u have any problem with this app, believe me, maybe the issue is with your phone.I love the app.

2. Even when customers has received their data it will still be showing pending in data history which is not cool.Well, the app is good but sometimes fluctuating and sometimes my customer complain of not receiving there data even after ve been debited from my wallet and there won't be a refund.

3. Do not download if you value your sanity.It worked well for me at first, then all of a sudden my customers complain about not receiving data after i've been debited.

4. Maybe its becoz their data us cheap, it also doesn't lastThe app is dope and also the cheapest data company i have ever come across, but you guys need to work on the pending data issues.

5. Please, I need my Providus account number as soon as possible!They are reliable only that they give no room for cancellation of any transaction after u send it, even if the transaction is not completed on time, kindly include update to cancel and retry later.

6. The technical crew needs to do something fast about this problem, as I have lost almost all my customers since I cannot use the app anymore due to incessant crashing.The app is very good.

7. Takes "years" to effect a wallet funding; Data takes even "more years" to deliver.

8. I think that's most thing one need in online transaction.Very Stupid App with very very poor customer support.

9. I don't know why it is always a horrible experience each time thus app upgraded, it will work on some phones and refused to work on so.many other phones, even when one has rebooted his phone several times.

10. And now the customer service is really slow at replying even when they reply tgey don't have a solution to the problem.

11. The only problem I have is the fact I don't have Providus account number on my platform.

Steps to Troubleshoot & Fix RingoPlus Agent Issues

1. Fix RingoPlus Agent Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart RingoPlus Agent: Restarting the app will resolve most errors.
  2. Update the RingoPlus Agent App. Here is how:
    1. On Android goto PlayStore » Search for "RingoPlus Agent" » Open RingoPlus Agent » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for RingoPlus Agent » click "UPDATE".
  3. Clear RingoPlus Agent app cache: Clearing cached data will force your app to retrieve the latest data directly from RingoPlus Agent servers.
    1. On Android, goto Settings » Apps » Select "RingoPlus Agent" » click Storage » click "Clear Cache".
  4. Check RingoPlus Agent app permissions. If any of these permissions required to use your device's features are disenabled, RingoPlus Agent might not work.
  5. Uninstall and reinstall RingoPlus Agent. If nothing else has worked, completely uninstall RingoPlus Agent then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing RingoPlus Agent not working


2. Fix RingoPlus Agent Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make RingoPlus Agent be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to RingoPlus Agent not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, RingoPlus Agent may not be able to connect to the Internet when running in the background.

Reported Issues