Published by PakZon IT Apps on Jun 22, 2024

Report an issue with Cloud Storage- Backup Files.
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Why should I report an Issue with Cloud Storage- Backup Files?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of PakZon IT Apps to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Cloud Storage- Backup Files Customer Insights

1. You have phone version please add a tablet version... And pls make the app available for backup in background πŸ™‚πŸ™too many adverts and many options are locked in free version.This app is taking more time and even not transferring data and videos after long period.dont ever download this appVery nice and easy use Godd application Please increase the storage capacity from 10 GB to 20 GB.its advertised 100 gigs but I stored one thing and now I don't have enough space to store anything else?I entered my information including my email, requesting a demo video.

2. I emailed the developer with a screenshot attached and it's been more than two weeks and I've not received any reply.I backed up an old samsung and changed brands in the interim to try something new, now I am back on samsung and want to download my backup as after of urgency cause there is stuff on there I need asap and you made it inactive.

3. I don't want to do that, I want it back.SCAM!!! DATA LOST I downloaded a few video files just for temp emergency storage.

4. NOW I NEED THOSE FILES AND CAN'T GET THEM BACK!!! It will NOT restore my files!!! The downloader spins forever, even when the download is 100% and you think it's finished.

5. The email address that I entered is a valid email address that I have been using since 2010.

6. A window came up asking me to enter a valid email address.

7. Uninstalling now! What a waste of time!! Edit: after the developer's reply i decided to reinstall the app but it's still not backing up anything.

8. I upgraded to premium and it still won't let me select all to unload and that's mainly the only reason I paid to upgrade so frustrating and still seeing ads as well.

9. To make matters worse, the download restarts if you leave the page.

10. Also DO NOT uninstall/reinstall this app as all of your data will be lost!!!It's awesome 😎 πŸ’―.

11. I can't imagine 100gb of free storage thanks thanks.

Steps to Troubleshoot & Fix Cloud Storage- Backup Files Issues

1. Fix Cloud Storage- Backup Files Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Cloud Storage- Backup Files: Restarting the app will resolve most errors.
  2. Update the Cloud Storage- Backup Files App. Here is how:
    1. On Android goto PlayStore » Search for "Cloud Storage- Backup Files" » Open Cloud Storage- Backup Files » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Cloud Storage- Backup Files » click "UPDATE".
  3. Clear Cloud Storage- Backup Files app cache: Clearing cached data will force your app to retrieve the latest data directly from Cloud Storage- Backup Files servers.
    1. On Android, goto Settings » Apps » Select "Cloud Storage- Backup Files" » click Storage » click "Clear Cache".
  4. Check Cloud Storage- Backup Files app permissions. If any of these permissions required to use your device's features are disenabled, Cloud Storage- Backup Files might not work.
  5. Uninstall and reinstall Cloud Storage- Backup Files. If nothing else has worked, completely uninstall Cloud Storage- Backup Files then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Cloud Storage- Backup Files not working


2. Fix Cloud Storage- Backup Files Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Cloud Storage- Backup Files be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Cloud Storage- Backup Files not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Cloud Storage- Backup Files may not be able to connect to the Internet when running in the background.

Reported Issues