Contact Chrono24 Customer Service

Why should I report an Issue with Chrono24 for Dealers?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Chrono24 GmbH to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Now's the time to join our 3,000+ dealers. - Your new and pre-owned items will reach over 9 million potential buyers every month. - You can create professional listings for a global audience. - Communication with potential buyers and customers has never been easier. - You will have access to our sales process and secure payment methods, which have been optimized for global trade.

2. Reach millions of luxury watch fans with your listings and sell across international borders.

3. You can now access your Market Portal on your smartphone or tablet and do business on the go. - Receive push notifications and improve your reaction time.

4. Since opening our doors in 2003, we've been working to connect sellers and watch enthusiasts across international borders.

5. We know the value of personal connections, which is why our account managers organize events for dealers in major cities around the world.

6. Our users have access to the world's largest selection of luxury watches.

7. With the Chrono24 Dealer app, you can take the world's largest watch marketplace with you wherever you go.

8. This will leave potential customers more satisfied and willing to make a purchase. - Respond quickly to orders and keep their status up to date.

9. Chrono24 is the leading online marketplace for luxury watches.

10. Don't waste your time and money on marketing, translations, and customer support – we've got that covered.

11. At Chrono24, our dealers are our partners.

1. I expected more from a German company.Mediocre experience (app doesn't save draft messages, no multi-user login, no bulk images, upload) that's further worsened by bugs (e.g. it takes at least 4 tries to get SMS for 2FA login and sometimes it doesn't work at all).cant log in.

2. The 2 step verification is unnecessary and time consuming.

3. Keeps telling me that I've never used this app with my device when obviously I have multiple times.

4. I've even kept my cookies in place.

5. I am even considering just leaving Chrono 24 completely.

6. bad verification.

1. Fix Chrono24 Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Chrono24: Restarting the app will resolve most errors.
2. Update the Chrono24 App. Here is how:
   1. On Android goto PlayStore » Search for "Chrono24" » Open Chrono24 for Dealers » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Chrono24 » click "UPDATE".
3. Clear Chrono24 for Dealers app cache: Clearing cached data will force your app to retrieve the latest data directly from Chrono24 servers.
   1. On Android, goto Settings » Apps » Select "Chrono24 for Dealers" » click Storage » click "Clear Cache".
4. Check Chrono24 app permissions. If any of these permissions required to use your device's features are disenabled, Chrono24 might not work.
5. Uninstall and reinstall Chrono24. If nothing else has worked, completely uninstall Chrono24 then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Chrono24 not working

2. Fix Chrono24 Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Chrono24 be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Chrono24 not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Chrono24 may not be able to connect to the Internet when running in the background.