Contact Chronotek Classic Customer Service

Why should I report an Issue with Chronotek Classic?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Alpha Creative, LLC to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Our system is used by every industry with a need to manage off-site workers: Construction, Janitorial/Building Maintenance, Pool Companies, Security Guards, Floral/Horticulture, Valet & Parking, Landscaping and Lawn Care, Maid Service, Retail Services, Property Management, Human & Social Services, Colleges, Snow Removal, Staffing Services, Home Healthcare and many more!

2. Since 1996 Chronotek has changed the lives of business owners by providing an efficient, proven way to control labor costs and increase customer satisfaction.

3. Supervisors can view live punch details and send “required read” messages to employees!

4. View no-show & late employees based on job schedules. Check actuals vs. schedules and help to control overtime.

5. The Chronotek app will not drain the battery life on your phone! *This free app is available for customers of the Chronotek timekeeping system.

6. The dashboard gives a quick overview of employees’ status: a flag will indicate if the clock-in/out was located “Not at Job” and if location tracking was denied by the employee.

7. The Chronotek app is the all-in-one management tool for companies with off-site workers.

8. Employees love it because they clock-in/out quickly, view job schedules, and track their hours.

9. Thousands of customers have trusted the Chronotek system for accurate timekeeping!

10. We know the problems the service industry faces with labor being upwards of 50% of the cost of doing business.

11. Send “required read” text messages to employees.

1. It also would be nice to see totals on past weeks.The company you work for that installs this on your phones look through everything and you are never told of the after work hours tracking they capture and photos and record without you knowing... Superior Property Management does SW Michigan area... And they owe me hours, they tried saying this app was wrong... And while I'm here racial slurs were made on the job by John... I didn't appreciate it.

2. Getting annoyed.I love the app! I use it as a time clock system for work everyday, and I've never had any issues with it.

3. Other that that idea, 5 stars!For the last two weeks the app crashes every time I open it and I have to ask my boss to clock me in and out from his end.

4. I shouldn't have to bring my old phone (that's not active) with me to work and use my new one for hotspot just so I can clock in and out.

5. Does anyone have any suggestions?Finally have a TIME CLOCK button, but still can't see a running total of hours for the week unless you clock out.

6. Google maps has all my movements and never flaws... The story goes on and on.For yet to be explained reasons the app zeros out my work hours and labels that day as missed.

7. Looking forward to the new features down the road.Last update broke the app, I am able to login but as soon as it gets to the clock in screen it force closes.

8. Tired of changing passwords every time it doesn't want to work.

9. Instead, people would be able to use the crown of the watch to cycle through and select a place to log time at.

10. It could be seamless and convenient to log time never while have to pull out a mobile device to make a time punch.

11. Great app! The Chronotek team always responds and are hepful to assist with any issues or questions.

1. Fix Chronotek Classic Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Chronotek Classic: Restarting the app will resolve most errors.
2. Update the Chronotek Classic App. Here is how:
   1. On Android goto PlayStore » Search for "Chronotek Classic" » Open Chronotek Classic » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Chronotek Classic » click "UPDATE".
3. Clear Chronotek Classic app cache: Clearing cached data will force your app to retrieve the latest data directly from Chronotek Classic servers.
   1. On Android, goto Settings » Apps » Select "Chronotek Classic" » click Storage » click "Clear Cache".
4. Check Chronotek Classic app permissions. If any of these permissions required to use your device's features are disenabled, Chronotek Classic might not work.
5. Uninstall and reinstall Chronotek Classic. If nothing else has worked, completely uninstall Chronotek Classic then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Chronotek Classic not working

2. Fix Chronotek Classic Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Chronotek Classic be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Chronotek Classic not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Chronotek Classic may not be able to connect to the Internet when running in the background.