Contact Chrono24 | Luxury Watch Market Customer Service

Why should I report an Issue with Chrono24 | Luxury Watch Market?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Chrono24 GmbH to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Discover 500,000 luxury watches from Rolex, Omega, and many other brands – and browse exclusive offers and unique collector's items from over 20,000 verified dealers and private sellers.

2. With the Chrono24 app, you can bring the leading luxury watch marketplace with you wherever you go.

3. It's Chrono24's mission to offer the best app for watch enthusiasts.

4. Find your dream watch!

5. Send your questions, feedback, and suggestions to mobile@chrono24. com.

6. Help us improve our marketplace!

1. On saved searches it does not remove the number when you click on the latest watches and the countries are now unclear (was better when the flag was included) love the old concept just the latest versions are nowhere near as good.great companyI received my package on Friday in perfect condition ( thanks to the extra foam inside the box ).

2. Also, why do you return to the top of the list when moving back in Categories > All Brands? It should return to the same position in the list.Try to reset your password with this app and your patience will be tried... I tried to reset my password on several occasions without any success.. When you enter the code that was given to you, it will indicate that it's incorrect... I'm doneHad the app for a long time but the new version has made the user experience significantly worse.

3. My new watch is in perfect condition, just as the seller said.. I am very happy with everyone who made this happen... Thank-you again MarkTried to sell on the app but shipping is convoluted, escrow service is garbage, they still haven't paid me for the watch I sold.

4. (Just to name a few) Now the sorting doesn't work on android app.. really annoying when browsing the watches.When will dark mode be added to the app? I cannot browse at night because the bright white screen drives me insane.

5. People who aren't "into" patina wouldn't consider a watch whose dial looks like a toilet bowl to be in "very good condition".

6. The option to filter by private seller or dealer no longer appears in new searches (saved searches still have it in the criteria) and when you search, select an option to view and go back you go right back to the top.

7. Whenever i look at a watch and go back it restarts from the top it always shows there are new watches in my searches even though there aren't.

8. Can't even imagine what a pain it must be to buy.What's the point of after sales support if I have to do everything myself? Including contacting the courier after being given incorrect delivery dates.

9. If I can't add my watches on the app, why even have the feature? I've also noticed prices are often listed significantly higher than I can find brand new on other sites.

10. Great app, but one feature request I think would help a lot of people navigate your listings: more filter options in general (I know you already have a ton, but the more the better).

11. I had to stop using it and moved to their website and other vendor apps.I was excited to use this app to track the value of my collection, but it has been more of a struggle than it's worth.

1. Fix Chrono24 | Luxury Watch Market Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Chrono24 | Luxury Watch Market: Restarting the app will resolve most errors.
2. Update the Chrono24 | Luxury Watch Market App. Here is how:
   1. On Android goto PlayStore » Search for "Chrono24 | Luxury Watch Market" » Open Chrono24 | Luxury Watch Market » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Chrono24 | Luxury Watch Market » click "UPDATE".
3. Clear Chrono24 | Luxury Watch Market app cache: Clearing cached data will force your app to retrieve the latest data directly from Chrono24 | Luxury Watch Market servers.
   1. On Android, goto Settings » Apps » Select "Chrono24 | Luxury Watch Market" » click Storage » click "Clear Cache".
4. Check Chrono24 | Luxury Watch Market app permissions. If any of these permissions required to use your device's features are disenabled, Chrono24 | Luxury Watch Market might not work.
5. Uninstall and reinstall Chrono24 | Luxury Watch Market. If nothing else has worked, completely uninstall Chrono24 | Luxury Watch Market then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Chrono24 | Luxury Watch Market not working

2. Fix Chrono24 | Luxury Watch Market Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Chrono24 | Luxury Watch Market be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Chrono24 | Luxury Watch Market not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Chrono24 | Luxury Watch Market may not be able to connect to the Internet when running in the background.