Published by Housatonic Software

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Why should I report an Issue with Project Plan 365?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Housatonic Software to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Project Plan 365 Customer Insights

1. If something can be done about it, would be greatCouldn't even test it once! The free trial expired soon after installation and the first time I wanted to try it, i was offered to either buy the subscription or quit.Dont purchase this app .... they offer free trial and monthly subscription is for 9.99 then they take 194 USD as annual fee instead of the monthly feewhy doesn't turning automatically alongbwith portable device rotation while auto rotation turned on? please fixunsupported file format error when yok open a ms Project 2013file.

2. The data inputs don't change and the app usually inputs its own thingsThis App needs a proper Tablet mode, it doesn't resize well on a bigger screen, wanted to use this with Samsung DEX mode but without proper adjustment to larger screen size (i.e. Not a phone but tablet) it's only just usable as a viewer.

3. I can open and view the file, but I cannot update and save the file as it takes forever to save it.

4. I'm a very heavy project file user.

5. But in that file, u have over 2000 lines of task.

6. mpp extensionnot a big difference between trash and this app.not supporting mpp format files.uninstalling as it is such a wasteThanks.

7. If it did I would buy it!Hi, I have an mpp file locally in my android file.

8. The app is unresponsive.

Steps to Troubleshoot & Fix Project Plan 365 Issues

1. Fix Project Plan 365 Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Project Plan 365: Restarting the app will resolve most errors.
  2. Update the Project Plan 365 App. Here is how:
    1. On Android goto PlayStore » Search for "Project Plan 365" » Open Project Plan 365 » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Project Plan 365 » click "UPDATE".
  3. Clear Project Plan 365 app cache: Clearing cached data will force your app to retrieve the latest data directly from Project Plan 365 servers.
    1. On Android, goto Settings » Apps » Select "Project Plan 365" » click Storage » click "Clear Cache".
  4. Check Project Plan 365 app permissions. If any of these permissions required to use your device's features are disenabled, Project Plan 365 might not work.
  5. Uninstall and reinstall Project Plan 365. If nothing else has worked, completely uninstall Project Plan 365 then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Project Plan 365 not working


2. Fix Project Plan 365 Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Project Plan 365 be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Project Plan 365 not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Project Plan 365 may not be able to connect to the Internet when running in the background.

Reported Issues

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