Contact Boost Safe & Found Customer Service

Why should I report an Issue with Boost Safe & Found?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Sprint to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. This app gives you the opportunity to see a exact location of someone you care beaply about and also includes other features where if a phone is stolen the main person at the click of a single button can lock the phone and all data is preserved.For the last month it has not been working at all.

2. There are other apps that can be downloaded & installed for free that have most of the same features...And best of all if I have any issues with them later on, they will be easy to uninstall & erase if there are any remaining traces still floating around...Great app where you can keep track of your loved one comings and going.

3. Kinda sad, cuz I really did like it and was easy to use.No longer working says can not connect to safe and found service because no internet connection.

4. BUT....the app has not connected in days, and keeps telling me it is "unable to connect to Safe & Found service." Was told to update, but there is no update on the play store.

5. The check-in option is also a great feature because it allows you or another member you've added to the app to check-in to let others know exactly your location at that time.

6. Now we get no info and only says we are at home and does not relay any info on when we get to safe zones or leave/arrive somewhere.I cannot find a way to unsubscribe, cancel or do away with this app.

7. It's a great app for the overbearing, insecure, gotta know everything about my person's movements, and all around in general tracker for whoever you feel the need to watch.

8. We recently moved to Las Vegas and we walk or use public transportation and I can use the app to identify and alert my wife if she is walking into a dangerous or unfamiliar area and advise her another safer route to her destination.

9. I had this app for 3 years never a problem it worked flawless its even found my daughter's cell several times when she lost it we used this app to track cell.

10. says it can not connect or recieve location data and to try again later.

11. I didn't get a 2nd SMS w/code and when I try to set it up it tells me it's exclusive to Boost Mobile and need to try again using a valid Boost Mobile #.

1. Fix Boost Safe & Found Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Boost Safe & Found: Restarting the app will resolve most errors.
2. Update the Boost Safe & Found App. Here is how:
   1. On Android goto PlayStore » Search for "Boost Safe & Found" » Open Boost Safe & Found » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Boost Safe & Found » click "UPDATE".
3. Clear Boost Safe & Found app cache: Clearing cached data will force your app to retrieve the latest data directly from Boost Safe & Found servers.
   1. On Android, goto Settings » Apps » Select "Boost Safe & Found" » click Storage » click "Clear Cache".
4. Check Boost Safe & Found app permissions. If any of these permissions required to use your device's features are disenabled, Boost Safe & Found might not work.
5. Uninstall and reinstall Boost Safe & Found. If nothing else has worked, completely uninstall Boost Safe & Found then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Boost Safe & Found not working

2. Fix Boost Safe & Found Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Boost Safe & Found be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Boost Safe & Found not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Boost Safe & Found may not be able to connect to the Internet when running in the background.