Contact Safelog Pilot Logbook Customer Service

Why should I report an Issue with Safelog Pilot Logbook?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Dauntless Aviation to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. The Android version of this app is unstable, it constantly crashes, 100% of the time while I'm in the middle of entering my flight times, basically making it useless for it's intended purpose.

2. I have to change them again one by one...everytime... Not correcting those gaps the App and PC program are Too slow.What a disappointment, I have been using this app for around the past 15 years and around 7 years on iPhone, recently changed to android.

3. Fortunately, the iOS version does work well, however, I specifically selected this app so I could enter my flight times on my Android based phone.

4. It's the best electronic pilot logbook out there.The "return to app" button is not responsive and the whole application needs some improvement to work better on android.

5. I've submitted crash reports to the developer, but they are unresponsive.Need to be able to delete a crew member when adding a flight to schedule or log.

6. Please fix these issues.I've been using this app for years, excellent app that pairs well with the full web version, which I've used for 12 years.

7. Developer pls fix this Android version.

8. Works awesome when it doesn't force closeThis is the best electronic logbook on the planet.

9. Unable to access the server on Android.I'm an android user.

10. Will not work on my Android tablet.

11. If I had to nit-pick, the app loads a little slow.Works great on iPhone and iPad.

1. Fix Safelog Pilot Logbook Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Safelog Pilot Logbook: Restarting the app will resolve most errors.
2. Update the Safelog Pilot Logbook App. Here is how:
   1. On Android goto PlayStore » Search for "Safelog Pilot Logbook" » Open Safelog Pilot Logbook » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Safelog Pilot Logbook » click "UPDATE".
3. Clear Safelog Pilot Logbook app cache: Clearing cached data will force your app to retrieve the latest data directly from Safelog Pilot Logbook servers.
   1. On Android, goto Settings » Apps » Select "Safelog Pilot Logbook" » click Storage » click "Clear Cache".
4. Check Safelog Pilot Logbook app permissions. If any of these permissions required to use your device's features are disenabled, Safelog Pilot Logbook might not work.
5. Uninstall and reinstall Safelog Pilot Logbook. If nothing else has worked, completely uninstall Safelog Pilot Logbook then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Safelog Pilot Logbook not working

2. Fix Safelog Pilot Logbook Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Safelog Pilot Logbook be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Safelog Pilot Logbook not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Safelog Pilot Logbook may not be able to connect to the Internet when running in the background.