Contact Boost Customer Service

Why should I report an Issue with Boost?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Sengled Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. End Internet dead zones for good, as each bulb you connect increases the range of your Wi-Fi.

2. Boost gives you Wi-Fi where you want it, combined with high-efficiency, dimmable LED light.

3. With each bulb you connect, the range of your Wi-Fi is increased.

4. Say goodbye to internet black zones in your home with the ingenious Sengled Boost.

5. More bulbs means more places to enjoy your content without worrying about slower speeds.

6. And don‘t forget, they are great at illumination too.

7. Enjoy your shows, movies and music from almost anywhere in your home — along with an iOS/Android app for Wi-Fi setup and lighting control to keep your spaces bright.

1. Needs to have time scheduling capability and ability to control remotely ie out of wifi range.Using light bulbs as wifi repeaters is genius👌 Until today I tried all manner of methods (wifi over powerlines, wifi extenders, etc) to get reliable internet 50m from the main house to my tiny home.

2. It just wouldn't find the bulb.i really dont put negative comments but i think this would help the company this is a complete misleading you missed to deliver what you are selling.

3. Bought the bulb, installed the app, tried bulb in 4 different places, including next to the router, but app didn't pick up the bulb.

4. The app must be opened and closed twice everytime you want to turn your light off or it does not find the bulb.

5. bulb is working, wifi repeater no bulb detected by your app no wifi repeater features.

6. One Sengled set up and now I have full 5bars of wifi 👍 App is easy and intuitive to use, well doneWorks good heats up tho and then doenst work.

7. Once a month it refuses to connect and I must use the manual reset button on the bulb.

8. Thank god for youtube since doesnt look like this place answers anyone backDoes not find bulbs, constantly checking for firmware update, 404 error, no what's new entry.

9. I followed the instructions, downloaded the app, yet, it cannot find the bulb.

10. Are the bulbs compatible with Google Assistant or Geeni? If anything moves forward WRT "smart" stuff and their relevant apps, it has to include a natural ease about it.

11. Took forever to try reset and add a new bulb after i switched to a new router.

1. Fix Boost Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Boost: Restarting the app will resolve most errors.
2. Update the Boost App. Here is how:
   1. On Android goto PlayStore » Search for "Boost" » Open Boost » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Boost » click "UPDATE".
3. Clear Boost app cache: Clearing cached data will force your app to retrieve the latest data directly from Boost servers.
   1. On Android, goto Settings » Apps » Select "Boost" » click Storage » click "Clear Cache".
4. Check Boost app permissions. If any of these permissions required to use your device's features are disenabled, Boost might not work.
5. Uninstall and reinstall Boost. If nothing else has worked, completely uninstall Boost then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Boost not working

2. Fix Boost Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Boost be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Boost not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Boost may not be able to connect to the Internet when running in the background.