Contact BetterTogether Weight Loss App Customer Service

Why should I report an Issue with BetterTogether Weight Loss App?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of BetterTogether to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Also until all bugs are fixed, charging for the PRO features seems ridiculous.I like this app, but it would be nice if you could change the metrics, such as total workout time versus how many steps/stairs to climb because they aren't that useful if everyone doesn't have a step tracking device.

2. I could understand more value to the photo if the app used AI to read the weight from the picture and update it in app but it's just extra annoying overhead for no reason.Like most of the other people said on here, starts great for 2 weeks then almost all functionality gets hidden behind a "pro" version.

3. It would be nice to have more in the chat features, like tagging people.Great app! Love that you can have weight loss challenges with friends so easily.

4. Really need to make it compatible with Samsung health and Samsung smart watches.Great for groups losing weight together....for the first week or two that it allows you to use its features.

5. This way when you have a close race the last person who logs their weight doesn't have the option to know exactly what they need to lose to win... or enters exactly what they need to weigh to win.I want to give this 5 stars because the concept is great.

6. I'm thinking about getting pro because it is a good deal, but the app is a little difficult to navigate, and if the basic features don't work well, I'm not sure pro is worth it even if it is reasonable priced.

7. I wasn't aware that I was in what appears to be a trial period.Overall I really like the app but the one thing that drives me crazy is that it's not possible to share your weight with the group without requiring a photo.

8. Maybe like halfway through?The app is great however it would be nice if it offered more challenges than just the water, step and stairs.

9. You only get step, water and stair tracking if you pay a subscription & the daily tips dont change daily during the trial either.

10. Even basic functions like tracking your own weight! Sure you can update it, but you can't see your past updates or anyone else's.

11. Changing my review because the app has become completely useless since I haven't upgraded to the "Pro" account that would allow use of the features I previously had access to.

1. Fix BetterTogether Weight Loss App Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart BetterTogether Weight Loss App: Restarting the app will resolve most errors.
2. Update the BetterTogether Weight Loss App App. Here is how:
   1. On Android goto PlayStore » Search for "BetterTogether Weight Loss App" » Open BetterTogether Weight Loss App » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for BetterTogether Weight Loss App » click "UPDATE".
3. Clear BetterTogether Weight Loss App app cache: Clearing cached data will force your app to retrieve the latest data directly from BetterTogether Weight Loss App servers.
   1. On Android, goto Settings » Apps » Select "BetterTogether Weight Loss App" » click Storage » click "Clear Cache".
4. Check BetterTogether Weight Loss App app permissions. If any of these permissions required to use your device's features are disenabled, BetterTogether Weight Loss App might not work.
5. Uninstall and reinstall BetterTogether Weight Loss App. If nothing else has worked, completely uninstall BetterTogether Weight Loss App then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing BetterTogether Weight Loss App not working

2. Fix BetterTogether Weight Loss App Server issues & Internet Connection

1. Check network connection: An unstable Internet will make BetterTogether Weight Loss App be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to BetterTogether Weight Loss App not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, BetterTogether Weight Loss App may not be able to connect to the Internet when running in the background.