Contact Endomondo Customer Service

Why chat with our AI Endomondo Support?

1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
2. You'll get immediate access to a support assistant specifically trained on support materials of Endomondo.
3. Skip support wait times and emailing back and forth. Get help immediately.

1. I had been using the app for a couple of years and took some time off running for the past few months.

2. This app is super reliable and good but it may not implement modern features that others have.I used this app for a few years, and it's always working fine.

3. Also, I signed up for the 30 day trial, which forced me to select a subscription method and after cancelling the subscription (eleven days into the trial), I haven't seen any confirmation that I will not be charged for this failed experiment?Awesome app.

4. Done....Subscription Cancelled.I have used Endomondo almost daily for 7+ years, primarily for walking, running & cycling.

5. Definitely give it a try! I've noticed some reviewers mentioning the GPS portion of the app cutting out but I have not experienced any problems with it.I had a very hard time turning the app and the tracker off; I would have to force stop it several times before finally uninstalling it.

6. After I uninstalled and reinstall it yesterday, the auto stop issue was totally resolved, and is working well again now.Had a great experience with the app until just a few months ago.

7. In the past 3 months, the distance has been off, & for the past 2 weeks, it says the "GPS signal is lost" & my total is "0.11 miles" whether I've gone 1 or 20 miles.

8. Consistent performance over the years, simple and nice training plans, and comprehensive statistics.

9. If I wanted to memorize a workout at my desktop I wouldn't have paid for the premium version of this app.Very reliable app.

10. I wish I downloaded the Strava app instead.This was good until today when I wanted to start a session and the app puts me at a different location than where I am.

11. reloaded a training plan to start getting back in shape and now I can not see the color bars that delineate the intervals during the workout.

1. Fix Endomondo Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Endomondo: Restarting the app will resolve most errors.
2. Update the Endomondo App. Here is how:
   1. On Android goto PlayStore » Search for "Endomondo" » Open Endomondo - Running & Walking » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Endomondo » click "UPDATE".
3. Clear Endomondo - Running & Walking app cache: Clearing cached data will force your app to retrieve the latest data directly from Endomondo servers.
   1. On Android, goto Settings » Apps » Select "Endomondo - Running & Walking" » click Storage » click "Clear Cache".
4. Check Endomondo app permissions. If any of these permissions required to use your device's features are disenabled, Endomondo might not work.
5. Uninstall and reinstall Endomondo. If nothing else has worked, completely uninstall Endomondo then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Endomondo not working

2. Fix Endomondo Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Endomondo be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Endomondo not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Endomondo may not be able to connect to the Internet when running in the background.