Contact Aetna Vision Preferred℠ Customer Service

Why should I report an Issue with Aetna Vision Preferred℠?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of EyeMed App Support to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Fingerprint permission on this app? WHY??? It doesn't even provide option to activate finger print login!!! Camera access permission? WHY??? It can't even take RX prescription paper work!!! Storage access? WHY??? It's a strip down version of a website, wrapped into a smaller screen with no cache using webview!!!They need to be more specific with this app.

2. There is no go to full webpage in the app (on a phone browser at webpage you can go full webpage, get Adobe, get what you need and then the app finally works) and also, their sign in sucks.

3. Could be a third party app, stay away from this.I am unable to sign in, doesn't recognize user name and or password.

4. Contact info listed on the Google play page for this app comes back as invalid when I tried to email for support.The credentials are correct but the app will not let me log in.

5. And when I try to search for providers in my area, it shows me providers nearly 100 miles away as the top choice, and I can't see any others because it won't scroll! If I try to search by provider name, it simply goes back to the home menu.

6. Tried calling to speak to someone and get automated system that doesn't ever let me speak to a person.

7. Will not accept my login information but I can log into the website just fine.

8. No starts if possibleApp doesn't work.

9. What's worse? You want to resister through the app? Good luck, because all you'll get is an annoying pleasantry.

10. Doesn't let me see what I need to see.

11. Website says get Adobe.

1. Fix Aetna Vision Preferred℠ Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Aetna Vision Preferred℠: Restarting the app will resolve most errors.
2. Update the Aetna Vision Preferred℠ App. Here is how:
   1. On Android goto PlayStore » Search for "Aetna Vision Preferred℠" » Open Aetna Vision Preferred℠ » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Aetna Vision Preferred℠ » click "UPDATE".
3. Clear Aetna Vision Preferred℠ app cache: Clearing cached data will force your app to retrieve the latest data directly from Aetna Vision Preferred℠ servers.
   1. On Android, goto Settings » Apps » Select "Aetna Vision Preferred℠" » click Storage » click "Clear Cache".
4. Check Aetna Vision Preferred℠ app permissions. If any of these permissions required to use your device's features are disenabled, Aetna Vision Preferred℠ might not work.
5. Uninstall and reinstall Aetna Vision Preferred℠. If nothing else has worked, completely uninstall Aetna Vision Preferred℠ then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Aetna Vision Preferred℠ not working

2. Fix Aetna Vision Preferred℠ Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Aetna Vision Preferred℠ be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Aetna Vision Preferred℠ not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Aetna Vision Preferred℠ may not be able to connect to the Internet when running in the background.