Contact Central Vision Test Customer Service

Why should I report an Issue with Central Vision Test?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of healthcare4mobile to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. This eye examination is of particular interest to reveal age-related macular degeneration (AMD) which mostly affects adults and results in a loss of vision in the center of the visual field (the macula) because of damage to the retina.

2. More details about central visual field, macular degeneration, retina, eye examination tests and trainings as well as other eye related topics can be found in our news. eyeexamtest. com blog.

3. The Central Vision Test is continuously under improvement so your feedback is appreciated! - Have a mild nature light and no glare on the phone screen. - Wear your contacts or glasses if you normally do. - Place your phone approx. 50 cm/20 inches from your eyes. - Stare at the dot in the center.

4. The amsler grid used in this examination is a diagnostic tool that aids in the detection of visual disturbances caused by changes in the retina, particularly the macula (e. g. macular degeneration, Epiretinal membrane), as well as the optic nerve and the visual pathway to the brain.

5. This eye test is designed to monitor a person's central visual field in the most pleasant, intuitive and stress-free way for FREE.

6. At the end of the test results will show whether the person has problems in central visual field or not for each eye separately.

7. Macular degeneration can make it difficult or impossible to read or recognize faces, although enough peripheral vision remains to allow other activities of daily life.

8. The voice guidance is provided during the test so that you don't need to move your mobile device near or far to read the instructions but instead you can hear the nice voice guiding you through different steps and actions.

9. We highly recommend using our Eye Care Plus that allows to pass a more detailed eye examination as well as train your eye muscles for better vision.

10. The Central Vision Test is made with the best of intentions.

11. In the test, you will be given a small dot in the center of the grid.

1. I'm 30 and took the test as my mother has age related macular degeneration and thought it be useful for her, for me the app stated I have macular problems so I went to an optitian who checked my retina and said that they could see no issue, and told that it was very unlikely at my age to suffer from macular degeneration, my point is I question how accurate the test is so if you have concerns go to an optitian.Shows you two quick images per eye and has 4 responses to choose from.

1. Fix Central Vision Test Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Central Vision Test: Restarting the app will resolve most errors.
2. Update the Central Vision Test App. Here is how:
   1. On Android goto PlayStore » Search for "Central Vision Test" » Open Central Vision Test » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Central Vision Test » click "UPDATE".
3. Clear Central Vision Test app cache: Clearing cached data will force your app to retrieve the latest data directly from Central Vision Test servers.
   1. On Android, goto Settings » Apps » Select "Central Vision Test" » click Storage » click "Clear Cache".
4. Check Central Vision Test app permissions. If any of these permissions required to use your device's features are disenabled, Central Vision Test might not work.
5. Uninstall and reinstall Central Vision Test. If nothing else has worked, completely uninstall Central Vision Test then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Central Vision Test not working

2. Fix Central Vision Test Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Central Vision Test be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Central Vision Test not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Central Vision Test may not be able to connect to the Internet when running in the background.