Contact Stepapart Customer Service

Why should I report an Issue with Stepapart - walk and earn rewards?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Rt software's to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Please look into this immediately.I would prefer to give it 0 stars in the starting it was good and I could easily score 300 but after that the application form became very bad and now instead of showing my coins it shows user scala and it was totally a waste of time in the starting u would think that the review is wrong but later u will understand it was true the same thing happened with me and earlier I gave it 4 start but now .........it worst .....Doesn't gives you rewards.

2. Also need Google fit sync for the app, as the app misses steps once in a while.. will change it to 5* rating when the app is running smoothlyAbout the app section shows google fit can be connected but there is no such option, and the steps bever get updated and counted very dissapointing, abd ut even crashes after the update.

3. This is really annoying.After reaching the 1000 steps, the step counting gets stopped and as and when the coin get collected then the steps start getting counted again from 1,2,3... Why don't the steps are getting counted continously after 1000 steps.

4. Solve this issue ASAP, else have to open the app to collect coin after every 1000 steps and all above steps taken above 1000 got wasted.Since the app is new it will be buggy for some time.

5. Forget about rewards, those are far from reach with this user experience.This app is very slow and in once every 100 steps we have to open the app.

6. What's the use of this app when there is nothing to do.I like md the app as far rewards and interface is concerned but the app does not count background steps at all.

7. first I thought it is awesome app but it very hard to open on every 100 steps and if we don't open the steps are not counted.

8. One has to keep the app open for steps to be counted.

9. There are plenty of better and more rewarding apps available.The worst app I have seen to track the steps.

10. Doesn't sync steps properly, not even 20% of the daily progress.

11. Steps don't count in the background.

1. Fix Stepapart Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Stepapart: Restarting the app will resolve most errors.
2. Update the Stepapart App. Here is how:
   1. On Android goto PlayStore » Search for "Stepapart" » Open Stepapart - walk and earn rewards » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Stepapart » click "UPDATE".
3. Clear Stepapart - walk and earn rewards app cache: Clearing cached data will force your app to retrieve the latest data directly from Stepapart servers.
   1. On Android, goto Settings » Apps » Select "Stepapart - walk and earn rewards" » click Storage » click "Clear Cache".
4. Check Stepapart app permissions. If any of these permissions required to use your device's features are disenabled, Stepapart might not work.
5. Uninstall and reinstall Stepapart. If nothing else has worked, completely uninstall Stepapart then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Stepapart not working

2. Fix Stepapart Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Stepapart be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Stepapart not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Stepapart may not be able to connect to the Internet when running in the background.