Contact Pokewalk Customer Service

Why chat with our AI Pokewalk Support?

1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
2. You'll get immediate access to a support assistant specifically trained on support materials of Pokewalk.
3. Skip support wait times and emailing back and forth. Get help immediately.

1. It always as steps and distance to Google fit, but it seems to be completely up to the moon gods on whether it adds to Pokemon go or not.Working until now Recently PoGo stopped taking in the distance from this app.

2. Lately i downloaded the patch 3.0 (and the others after), it was working again until today where it stopped working on both accounts.

3. Worked great and the ads weren't too bad but it suddenly quit working.

4. I waited a day after and it looked like it was fixed, but after a few more uses, it stopped working again.

5. Developer fixed previous problems and now it works most of the time but it still refuses to on occasion.

6. I'm essentially wasting my time watching ads for no progress.I'm really at a loss on why sometimes this app works perfectly without any problems, and then other times it just... Doesn't.

7. 24 Thank y'all very much! The app is working again, the ads close when finished, and the clicking noise is gone.

8. Used to be 5 star.This app is really great! It works as advertised.

9. It is slower to start, as well, but, without a timer, it's impossible to say if it's even working anymore.

10. This app is awesome!It's a fantastic app that i always use on two seperate accounts with two phones, it worked perfectly on both accounts but then the issues with the adventure sync happened.

11. It was working fine even without Google Fit app before this happened.

1. Fix Pokewalk Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Pokewalk: Restarting the app will resolve most errors.
2. Update the Pokewalk App. Here is how:
   1. On Android goto PlayStore » Search for "Pokewalk" » Open Pokewalk » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Pokewalk » click "UPDATE".
3. Clear Pokewalk app cache: Clearing cached data will force your app to retrieve the latest data directly from Pokewalk servers.
   1. On Android, goto Settings » Apps » Select "Pokewalk" » click Storage » click "Clear Cache".
4. Check Pokewalk app permissions. If any of these permissions required to use your device's features are disenabled, Pokewalk might not work.
5. Uninstall and reinstall Pokewalk. If nothing else has worked, completely uninstall Pokewalk then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Pokewalk not working

2. Fix Pokewalk Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Pokewalk be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Pokewalk not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Pokewalk may not be able to connect to the Internet when running in the background.