Contact Pill Identifier and Drug list Customer Service

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1. The app it self has a lot of great things going for it otherwise.I was excited when I saw all the options.... but then I tried the symptom checker and it wouldnt bring up the possible issues to choose from... ok fine I know what's wrong with me, so I try to add my meds for the reminder.

2. Looked like a good app.looks like a great app but unfortunately every tablet I tried to identify wasn't on the list .

3. it insisted on either only changing the hour and making the scheduled minute part for what ever time it is now.. I wanted 10pm... it was 6:42 pm... so it would put 10:42 or 6pm.... then the options for scheduling the meds is to limited 4x day? prn? fix more bugs plzkeep looking.

4. I tried to use their Help Section & found it only contains a description of what some, not all, of their available Tools do & it doesn't have any support for problems using them, which isn't helpful at all.

5. While still being connected to Google app downloader the program still gave the same error message.I tried several of their available Tools to use & most of them don't work.

6. Don't let the 1🌟 reviews deter you frm trying it out.I installed, coz I need to identify 1 pill in particular.

7. Only by color and shape :(The pill identifier part of this app is useless.

8. I'll still keep on my phone, hope it'll have complete database, some day? App being totally free is great.

9. This is an extremely poor App!!Even though I saw that the rating was 4, I'd hoped it would b able 2 identify a 💊 that I found.

10. I tried to search for a couple very common drug & they couldn't locate them.

11. I like the fair price and market valuefeature, but its useless if you cant find what your looking for.

1. Fix Pill Identifier and Drug list Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Pill Identifier and Drug list: Restarting the app will resolve most errors.
2. Update the Pill Identifier and Drug list App. Here is how:
   1. On Android goto PlayStore » Search for "Pill Identifier and Drug list" » Open Pill Identifier and Drug list » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Pill Identifier and Drug list » click "UPDATE".
3. Clear Pill Identifier and Drug list app cache: Clearing cached data will force your app to retrieve the latest data directly from Pill Identifier and Drug list servers.
   1. On Android, goto Settings » Apps » Select "Pill Identifier and Drug list" » click Storage » click "Clear Cache".
4. Check Pill Identifier and Drug list app permissions. If any of these permissions required to use your device's features are disenabled, Pill Identifier and Drug list might not work.
5. Uninstall and reinstall Pill Identifier and Drug list. If nothing else has worked, completely uninstall Pill Identifier and Drug list then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Pill Identifier and Drug list not working

2. Fix Pill Identifier and Drug list Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Pill Identifier and Drug list be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Pill Identifier and Drug list not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Pill Identifier and Drug list may not be able to connect to the Internet when running in the background.