Published by Walhalla Dynamics on Aug 19, 2024

Report an issue with Pill Identifier.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Pill Identifier?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Walhalla Dynamics to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Pill Identifier image 1 contact Pill Identifier image 2

About Pill Identifier

1. There's a good chance that our Pill Identification Wizard (Pill Finder) can help you match the imprint, size, shape, or color and lead you to the detailed description in our drug database.

2. Pill Identifier & Health Calculators, the easiest way to lookup drug information, identify pills, check interactions and set up your own personal medication records.

3. Google services track ad banner identifiers to improve Google services.

4. Not sure about those leftover pills still in the bathroom cabinet?

5. If you do not find a match, contact your healthcare provider.

6. Worried about some capsules found in your teenager's room?

7. All mobile-optimized to speed up your browsing experience.

8. If you do not agree with the above, please remove application from your device if it seems unacceptable...

Pill Identifier Customer Insights

1. Google is better for searching than this app.My husband takes alot of meds as he has cancer.

2. I have to identify loose pills to send back to be destroyed.

3. This app couldn't identify a montelukast tab just by inputting the imprint.

4. An app like this would free up a needed computer.

5. It didn't have a picture of it.

6. I would give a zero if I could.

7. I'm a CPhT.

8. This app is extremely informative.

Steps to Troubleshoot & Fix Pill Identifier Issues

1. Fix Pill Identifier Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Pill Identifier: Restarting the app will resolve most errors.
  2. Update the Pill Identifier App. Here is how:
    1. On Android goto PlayStore » Search for "Pill Identifier" » Open Pill Identifier » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Pill Identifier » click "UPDATE".
  3. Clear Pill Identifier app cache: Clearing cached data will force your app to retrieve the latest data directly from Pill Identifier servers.
    1. On Android, goto Settings » Apps » Select "Pill Identifier" » click Storage » click "Clear Cache".
  4. Check Pill Identifier app permissions. If any of these permissions required to use your device's features are disenabled, Pill Identifier might not work.
  5. Uninstall and reinstall Pill Identifier. If nothing else has worked, completely uninstall Pill Identifier then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Pill Identifier not working


2. Fix Pill Identifier Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Pill Identifier be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Pill Identifier not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Pill Identifier may not be able to connect to the Internet when running in the background.

Reported Issues