Published by Walhalla Dynamics on Aug 19, 2024

contact Pill Identifier Chat with our AI-based Pill Identifier Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with Pill Identifier?



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Why chat with our AI Pill Identifier Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of Pill Identifier.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. Google is better for searching than this app.My husband takes alot of meds as he has cancer.

2. I have to identify loose pills to send back to be destroyed.

3. This app couldn't identify a montelukast tab just by inputting the imprint.

4. An app like this would free up a needed computer.

5. It didn't have a picture of it.

6. I would give a zero if I could.

7. I'm a CPhT.

8. This app is extremely informative.

Steps to Troubleshoot & Fix Pill Identifier Issues

1. Fix Pill Identifier Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Pill Identifier: Restarting the app will resolve most errors.
  2. Update the Pill Identifier App. Here is how:
    1. On Android goto PlayStore » Search for "Pill Identifier" » Open Pill Identifier » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Pill Identifier » click "UPDATE".
  3. Clear Pill Identifier app cache: Clearing cached data will force your app to retrieve the latest data directly from Pill Identifier servers.
    1. On Android, goto Settings » Apps » Select "Pill Identifier" » click Storage » click "Clear Cache".
  4. Check Pill Identifier app permissions. If any of these permissions required to use your device's features are disenabled, Pill Identifier might not work.
  5. Uninstall and reinstall Pill Identifier. If nothing else has worked, completely uninstall Pill Identifier then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Pill Identifier not working


2. Fix Pill Identifier Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Pill Identifier be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Pill Identifier not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Pill Identifier may not be able to connect to the Internet when running in the background.

Reported Issues

No Issues reported yet. Be the first to report one!