Published by FriendsApp Listing on Oct 10, 2024

Report an issue with Pill Identifier & Med Scanner.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with Pill Identifier & Med Scanner?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of FriendsApp Listing to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Pill Identifier & Med Scanner image 1 contact Pill Identifier & Med Scanner image 2

About Pill Identifier & Med Scanner

1. Dosage and Usage Guidelines: Provides users with accurate dosage information, usage guidelines, potential side effects, and any relevant warnings associated with the identified medication.

2. Medication Information: Provides detailed information about medications commonly prescribed for various conditions, including dosage instructions, potential side effects, and interactions.

3. Label Information Retrieval: Allows users to search for drug labels by entering the medication's name or other relevant details.

4. Condition Search and Information: Allows users to search for specific medical conditions, providing detailed information about symptoms, causes, risk factors, and prevalence.

5. A Pill Identifier & Med Scanner app is designed to help users identify and gather information about various medications quickly and accurately.

6. The app retrieves detailed information about the medication, including its name, dosage, and manufacturer.

7. User-Friendly Interface: Features an intuitive and user-friendly interface that allows easy navigation and quick access to relevant information.

8. Barcode Scanning: Enables users to scan the barcode on medication packaging for quick and accurate identification.

9. Drug Interactions Checker: Features a tool that checks for potential interactions between the scanned medication and other drugs.

10. The app retrieves comprehensive information from official drug labels and package inserts.

11. Do not disregard or delay in getting professional medical advice due to any information you have obtained from this app.

Pill Identifier & Med Scanner Customer Insights

1. It just serves ads.Can't identify the pills I have put in and it is quite frustrating to have to wait through a whole ad every time you put info in and then you get nothingA good service when you have pets or / and children especially when u find pills nowadays its disgusting!!! I used this everytime I found something pill wise or if someone else asked if I knew.

2. When I tried entering the imprint, color and shape of the pill, it also could not find any matches, but does not have a full list of pill shapes.

3. This is NOT what you say it does, it should be removedI dont know if yhere is a glitch but i tried to ID a pill with the picture feature and it sends me to an ad and there is no way to get out of the ad wants me play the game and install the app before Ibcould even use this app.

4. Search results for the app does not function as described, it does not recognize any photo of any pill and does not even proceed to next step once a picture is taken or uploaded.

5. Pill Identifier does all the work for you and identifies the pill quickly and accurately.

6. Great it has helped great it's an awesome service, however last time I was on the site, it gave me heck for looking at the service to often??? I was not even on my home wifi, I was housesitting at the time.

7. Thank you for creating such a useful and helpful app!This is horrible! There are tons of ads and it can't identify pills or even get close to the color when you take a picture.

8. Using both the camera, as well as stored images it never identified a single pill.

9. Worth a try for sure.Good app for identifying pills by name or image.

10. I have the appropriate Android system Android 9 and in 2 instances I used the image found on the NLM website as one of the uploaded images and your app did nothing.

11. My pill was red and white and the ones they came up with were yellow or orange.

Steps to Troubleshoot & Fix Pill Identifier & Med Scanner Issues

1. Fix Pill Identifier & Med Scanner Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Pill Identifier & Med Scanner: Restarting the app will resolve most errors.
  2. Update the Pill Identifier & Med Scanner App. Here is how:
    1. On Android goto PlayStore » Search for "Pill Identifier & Med Scanner" » Open Pill Identifier & Med Scanner » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Pill Identifier & Med Scanner » click "UPDATE".
  3. Clear Pill Identifier & Med Scanner app cache: Clearing cached data will force your app to retrieve the latest data directly from Pill Identifier & Med Scanner servers.
    1. On Android, goto Settings » Apps » Select "Pill Identifier & Med Scanner" » click Storage » click "Clear Cache".
  4. Check Pill Identifier & Med Scanner app permissions. If any of these permissions required to use your device's features are disenabled, Pill Identifier & Med Scanner might not work.
  5. Uninstall and reinstall Pill Identifier & Med Scanner. If nothing else has worked, completely uninstall Pill Identifier & Med Scanner then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Pill Identifier & Med Scanner not working


2. Fix Pill Identifier & Med Scanner Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Pill Identifier & Med Scanner be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Pill Identifier & Med Scanner not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Pill Identifier & Med Scanner may not be able to connect to the Internet when running in the background.

Reported Issues

More from the developer