Contact next Customer Service

Why should I report an Issue with next: Conta Digital e Cartão?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of next - faz acontecer to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Você pode resolver tudo pelo app, com toda a segurança e solidez do Bradesco. • Pagamentos por aproximação com seu celular pelo Apple Pay, Google Pay e Samsung Pay. • nextJoy: a conta para menores de 17 anos com toda magia do universo Disney, com controle de gastos, educação financeira, cartão e muito mais.

2. O next tem uma conta completa para você: é 100% digital, com cartão sem anuidade e tudo o que você precisa para organizar sua vida financeira.

3. Baixe o app, abra sua conta gratuita e aproveite todas as vantagens de ser next. Tem sugestões?

4. Manda pra gente no falanext@next. b.

5. A marca next e o aplicativo next são propriedade do Banco Bradesco S. A. , banco múltiplo, inscrito no CNPJ sob nº 60. 746. 948.

1. Anyway, the branding and the app layout are awesome; congrats to the developers.Não consigo acessar minha poupança, quando tento aparece o erro "Could not convert class SaveTransactionsVO as Json from response contentType: application/json;charset=UTF-8"It's a nice neobank attached to a big holdings... They seem to value their clients more than Nubank, but the lack of human support is irritating.

2. I've been trying to add the card to Google Pay over the last 5 days and I was given numerous excuses on what needs to be done to resolve the issues -- yet the issue still remains.This sucks big time the bank not so much.

3. Because of it, I can't verify if my last card bill was payed and probably, if it was not, they are charging a late fee.It's not a CREDIT CARD, it's just a DEBIT CARD and all the time offers a dental plan (yes, this is very strange).

4. Although I still believe it could have a clear page to show credit card bill, I am enjoying using it so far.

5. The physical card is also pretty dope.Horrible! Unreal! The level of incompetence of support staff is staggering.

6. I like the UX of Next app a lot, specially the investments tab, though the app start is pretty slow sometimes and it's been buggy lately.the app doesn't open my account this is awfulI've been using Next for years already, never had problems, gladly.

7. Oh, the waiting to try to chat with someone from Next is horrible and you always have a "page experied", "time out" etc.When I try to login, always appears a message saying about a "temporary error".

8. I mainly use it for debit card, to receive payments from PayPal and other sources, and also for PIX.

9. As for credit card and other functions I can't say since I never used those.Never had a problem with it.

10. I prefer to buy a Debit Card in the market.

11. Come on, I've been trying to login since the last month.

1. Fix next Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart next: Restarting the app will resolve most errors.
2. Update the next App. Here is how:
   1. On Android goto PlayStore » Search for "next" » Open next: Conta Digital e Cartão » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for next » click "UPDATE".
3. Clear next: Conta Digital e Cartão app cache: Clearing cached data will force your app to retrieve the latest data directly from next servers.
   1. On Android, goto Settings » Apps » Select "next: Conta Digital e Cartão" » click Storage » click "Clear Cache".
4. Check next app permissions. If any of these permissions required to use your device's features are disenabled, next might not work.
5. Uninstall and reinstall next. If nothing else has worked, completely uninstall next then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing next not working

2. Fix next Server issues & Internet Connection

1. Check network connection: An unstable Internet will make next be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to next not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, next may not be able to connect to the Internet when running in the background.