Published by RecargaPay on Nov 14, 2024

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Why should I report an Issue with RecargaPay: Pix Cartão e Conta?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of RecargaPay to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact RecargaPay: Pix Cartão e Conta image 1 contact RecargaPay: Pix Cartão e Conta image 2

About RecargaPay: Pix Cartão e Conta

1. Peça já o seu empréstimo no RecargaPay! É fácil, rápido e 100% digital. 🔑Receba com Pix e QR Code sem taxas. 💡 Acesso disponível pelo computador. 💰 Tenha a menor taxa em todas as parcelas: apenas 12,40% em 12x. Melhor taxa do mercado!

2. 💳 Pix com cartão de crédito com a menor taxa do mercado: apenas 3,99%.

3. Ganhe até R$ 20 por cada amigo indicado que comece a usar o app. Indique e ganhe!

4. Coloque créditos em qualquer operadora, sem taxas extras e com total segurança.

5. Recarregue seu cartão de transporte sem taxas, na hora e sem fila.

6. Pague contas usando o leitor de código de barras ou inserindo manualmente. ◉ +1.

7. RecargaPay Instituição de Pagamento Ltda. CNPJ: 11. 275. 560/0001-75. Endereço: Av.

8. Ganhe até 5% de cashback.

9. Você consegue recarregar mesmo sem internet, via SMS.

10. Aconteceu um imprevisto e precisa de dinheiro?

RecargaPay Customer Insights

1. Thank you RecargaPay I will definetly recommend this application to my colleagues Hugs 🤗You changed the best app for paying contas from abroad, with monthly limits that are so low nobody can use it to pay all their accounts including car payment.

2. It asks to verify my phone via a u.s. number but never sends the verification code.Total scam, promises reward for invite and some other stuff but keep putting obstacles on the way.

3. Please resolve the issueDepois de alguns minutos devolveram o dinheiro, mas dá isso: "application unavailable the application you are trying to use is either no longer available or access is restricted" e acabou.

4. The limits which are hidden, are a burden.I'm having problems using it now that it wants to authenticate my card.

5. O cannot proceed neither go back to previous page because the back action closes the appWell so far am having a wonderful experience.

6. They do not have a phone number or an email for support…😱😫😤App doesn't work.

7. It put a small amount of money into my bank account for me to validate.

8. As everything in life is not perfect, this one is no different but most of the time it fulfills what is described.

9. The application is user friendly.

10. And they're so quick in solving your problem that's their support team is top notch.

11. However, the money in my account is in US dollars.

Steps to Troubleshoot & Fix RecargaPay Issues

1. Fix RecargaPay Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart RecargaPay: Restarting the app will resolve most errors.
  2. Update the RecargaPay App. Here is how:
    1. On Android goto PlayStore » Search for "RecargaPay" » Open RecargaPay: Pix Cartão e Conta » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for RecargaPay » click "UPDATE".
  3. Clear RecargaPay: Pix Cartão e Conta app cache: Clearing cached data will force your app to retrieve the latest data directly from RecargaPay servers.
    1. On Android, goto Settings » Apps » Select "RecargaPay: Pix Cartão e Conta" » click Storage » click "Clear Cache".
  4. Check RecargaPay app permissions. If any of these permissions required to use your device's features are disenabled, RecargaPay might not work.
  5. Uninstall and reinstall RecargaPay. If nothing else has worked, completely uninstall RecargaPay then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing RecargaPay not working


2. Fix RecargaPay Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make RecargaPay be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to RecargaPay not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, RecargaPay may not be able to connect to the Internet when running in the background.

Reported Issues