Contact Krungthai NEXT Customer Service

Why should I report an Issue with Krungthai NEXT?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Krungthai Bank PCL. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. No need to worry about forgetting your username or password! • Transfer, top up, pay bills, withdraw money and apply for a loan with no hassle. • Schedule your transactions up to 24 months in advance. • Personalize your home screen on Quick Menu, Favorite and Profile Picture to match your preference. • Use Smart Banner to receive your payment reminders and news.

2. Enjoy a smart lifestyle with our new app! • Register with face verification.

3. Krungthai NEXT is a mobile application that keeps you on top of your finances.

4. This helps you avoid late fees, save time and stay ahead of the game. • Enable Smart Transaction to get suggested transactions, completing them faster than ever. • Enjoy your privileged campaigns on Smart Promotion, catering to your taste. • Open NEXT savings accounts with a high-interest rate. • Spend your Krungthai Travel Cards with the best foreign exchange rates. • Buy insurance and check your insurance policy anywhere and anytime. • Track your KTC card usage, available balance and reward points.

1. The redesign ruined this app.Really? Are you going to force me to uninstall 3 other apps because I've given them accessibility permissions, just to use your app? It's not even enough to revoke the permissions from the other apps, I need to F:ing uninstall them? I'd rather switch banks and uninstall your app than uninstall my favourite home launcher, a trusted password manager and the app from Asus that makes my external screen touch capable.Just done the latest update and it tells me it will not work with my virus protection software unless i verify it at a bank.

2. Ridiculous!REMOVE ADS from this banking app!!! There are unhideable ads on the main screen and ADs that popup when you start, this is horribly bad design! We use these apps to perform banking functions, and we pay for it in fees.

3. Transferring funds to a bank that prioritizes banking, not app choices.Very slow!!! The interface design doesn't feel cohesive.

4. It now doesn't work if I allowed some of the apps, that I paid for, to have access on the Accessibility settings.

5. Now, I'm prompted to uninstall "apps2sd" due to Next app deeming it "unsafe." Uninstalling it temporarily fixed the issue, but now Nova 7 is flagged as unsafe, preventing Next app from starting.

6. I went and to the bank and let the staff sort it out, but it still will not work.This app is extremely slow.

7. Then you will be required to go in to a branch which means you will waste at least 2 hours waiting in line to talk to staff who do not really care about listening to you or who cannot even be bothered to speak loudly enough to be heard.

8. Putting ads everywhere only slows the app down, it gets more bloated and slower to load with every update, and makes the user experience worse.

9. I consider to move to another bank app with more stability.This app has been getting worse every update.

10. As of April 2023, the app now won't work unless I disable Bitdefender, Link to Windows and Microsoft Launcher.

11. Also, if you ever change phones the only way to reactivate the app is by using a facescan system that does not work at all.

1. Fix Krungthai NEXT Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Krungthai NEXT: Restarting the app will resolve most errors.
2. Update the Krungthai NEXT App. Here is how:
   1. On Android goto PlayStore » Search for "Krungthai NEXT" » Open Krungthai NEXT » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Krungthai NEXT » click "UPDATE".
3. Clear Krungthai NEXT app cache: Clearing cached data will force your app to retrieve the latest data directly from Krungthai NEXT servers.
   1. On Android, goto Settings » Apps » Select "Krungthai NEXT" » click Storage » click "Clear Cache".
4. Check Krungthai NEXT app permissions. If any of these permissions required to use your device's features are disenabled, Krungthai NEXT might not work.
5. Uninstall and reinstall Krungthai NEXT. If nothing else has worked, completely uninstall Krungthai NEXT then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Krungthai NEXT not working

2. Fix Krungthai NEXT Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Krungthai NEXT be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Krungthai NEXT not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Krungthai NEXT may not be able to connect to the Internet when running in the background.