Contact FAX App Customer Service

Why should I report an Issue with FAX App: Send Faxes from Phone?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Fax Apps to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. With faxes, it's really never certain how many pages went through, so I would like to see a bit more confirmation, like a pdf file of all docs sent or something like that in future updates.

2. In order to send pages, I had to choose a subscription first, so I chose 1 week for $9.99. I scanned all the docume ts and tried to send them and I got "error" message.

3. Really good app but, I really wish it allowed me to view a receipt of documents sent instead of just a message saying it went through.

4. Something I can attach my email with, & keep a personal log of sent & received faxes.

5. the app seems to function fine, but $10/week is a steep fee to save until the very end after the consumer has done all the work.I paid to try to send something but my fax failed to send.

6. I was not credited back for the loss and there is no option to try to resend the fax or any buttons to find out information on why it failed to send.

7. I typed in the fax number, took photos of my documents, reviewed and sent.

8. "When subscribing to our services, you agreed to our Terms & Conditions and proceeded with a purchase." Keep in mind I never subscribed... I'm sure there are much better fax apps on the market that don't rob the user.Did what it said it would.

9. but it was confirmed in about 5 minutes.Paid the $10 to send one fax, I uploaded two pdfs that total was almost 70 pages.

10. Not enough functionality.CAUTION: ROBBERY! I bought credits before they decided to get rid of the credit-based system for the new subscription-based system, so all the credits I had on my account were lost after the change.

11. Other than that, it's quite useful.spent a couple hours cropping doc photos to get everything ready and got all the way to the end before I found out it costs $10 a week.

1. Fix FAX App Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart FAX App: Restarting the app will resolve most errors.
2. Update the FAX App App. Here is how:
   1. On Android goto PlayStore » Search for "FAX App" » Open FAX App: Send Faxes from Phone » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for FAX App » click "UPDATE".
3. Clear FAX App: Send Faxes from Phone app cache: Clearing cached data will force your app to retrieve the latest data directly from FAX App servers.
   1. On Android, goto Settings » Apps » Select "FAX App: Send Faxes from Phone" » click Storage » click "Clear Cache".
4. Check FAX App app permissions. If any of these permissions required to use your device's features are disenabled, FAX App might not work.
5. Uninstall and reinstall FAX App. If nothing else has worked, completely uninstall FAX App then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing FAX App not working

2. Fix FAX App Server issues & Internet Connection

1. Check network connection: An unstable Internet will make FAX App be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to FAX App not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, FAX App may not be able to connect to the Internet when running in the background.