Published by Santander México on Jan 4, 2024

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Why should I report an Issue with Super Wallet Mexico?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Santander México to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Super Wallet Mexico

1. -Usted podrá bloquear y desbloquear su tarjeta en cualquier momento. -Pague con puntos recompensas lo que quiera, cuando quiera. -Active sus tarjetas de crédito y débito de forma rápida y segura. -Para tener un mejor control de sus gastos revise sus movimientos y los de sus adicionales en tiempo real. -Con el bloqueo temporal, usted podrá bloquear y desbloquear su tarjeta en cualquier momento. -Consulte los programas de lealtad en Santander Twist y Recompensas.

Super Wallet Mexico Customer Insights

1. Yes, it works okay but minus 3 stars for a basic app that kills my phone's power.Drains battery and also it asks you to re register the digital card pin everytime because it does not remember that you set it up in the exact same phone, all yhe time it says your card was registered on a different device... Do you actually have testers?Every time when I open the app , always asks to me active all my digital credit cards that's not funtional to me, I hate it.Can no longer block my credit card.

2. Can't you guys put all the features in just one app like all other banks do?worst bank i have ever had the curse to use, with their horribly designed apps and super token systems that make everything convoluted for no goddamn reason, and good luck withdrawing money from their ATMs, they never have moneyThe app always crashes, barely show the login page with the textbox for the account id, but in that pont it stops working.

3. Are developers really getting payed for this product? Or is Santander maybe not paying them enough for a good product? We'll never knowAlways says the password is wrong, but it works for the main Santander app.

4. If that doesn't happen, after taking the login info, it will just show a loading screen for a split second and then do nothing.

5. Santander being consistent with their low effort products, releases another app that doesn't work.

6. It will ask for your login info, fail, ask again and then state you already have a session open, so you basically can't use it.

7. Greetings.This app drains over 10% of my pixel 6 battery while it is in the background.

8. My device is the Xiaomi Redmi note 10 pro.

9. I have to change it every so often so I can use this one app that only has a few features I really need.

Steps to Troubleshoot & Fix Super Wallet Mexico Issues

1. Fix Super Wallet Mexico Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Super Wallet Mexico: Restarting the app will resolve most errors.
  2. Update the Super Wallet Mexico App. Here is how:
    1. On Android goto PlayStore » Search for "Super Wallet Mexico" » Open Super Wallet Mexico » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Super Wallet Mexico » click "UPDATE".
  3. Clear Super Wallet Mexico app cache: Clearing cached data will force your app to retrieve the latest data directly from Super Wallet Mexico servers.
    1. On Android, goto Settings » Apps » Select "Super Wallet Mexico" » click Storage » click "Clear Cache".
  4. Check Super Wallet Mexico app permissions. If any of these permissions required to use your device's features are disenabled, Super Wallet Mexico might not work.
  5. Uninstall and reinstall Super Wallet Mexico. If nothing else has worked, completely uninstall Super Wallet Mexico then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Super Wallet Mexico not working


2. Fix Super Wallet Mexico Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Super Wallet Mexico be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Super Wallet Mexico not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Super Wallet Mexico may not be able to connect to the Internet when running in the background.

Reported Issues