Contact The Independent Daily Edition Customer Service

Why should I report an Issue with The Independent Daily Edition?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Independent Digital News & Media Limited to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Get with the times (pun intended), you have decent journalists and great writing, having such a minimilistic app interface isnt the compliment you think it is.Incredibly disappointing, I like to get the news from a variety of different sources and the Independent is one that routinely used to provide quality middle of the ground news compared to others with far leaning left/right views, I tried this app even after looking at the myriad of negative views thinking it can't be "that bad" but the app is horrendous in terms of format, and ease of use.

2. I would strongly advise the creators of this app to look at something like the Guardian who have a very layout for news in a way that allows someone to easily filter about a certain type of news rather than have to filter through the newspaper itself.For the past week I have been unable to access The Independent Daily Edition.

3. Only 4 stars as the puzzle software is a bit flaky and sometimes needs a reset to get it to work.I started a subscription to this paper, however there is no way that I can change my password as I have forgotten, the app and website are a complete shambles and may as well be designed by pre schoolers.

4. As such I have cancelled my new membership as I cannot get any benefits b/c I cannot do something as simple as change a freaking password in 2018! good job Independent!Apologies to You 1 star reviewers.

5. But they really need to do something about the app.They have taken the term digital newspaper very literally and put very minimal effort into making articles into a digital, easy to read format.

6. I did look into option of taking out a direct subscription withe Independent but for Premium you have to pay £149 in one go for the year but am worried if I still can't access it I won't get refund.

7. I love the daily edition, but it could be so so much better.Disappointing. For a newspaper that has offiically moved to the web; this app doesn't follow a modern infrastructure.

8. For example: I would love for my google pixelbook to have a tablet sized format rather than phone size.

9. I'm not going to say anymore because I can see that similar comments have been continually posted for 2 years or more and nothing has changed so the newspaper app devolopers obviously don't care what we think.

10. It was so good, so refreshing, actual real news, real facts, real journalists.

11. Uninstalled.I remember when the independent launched it paper broadsheet.

1. Fix The Independent Daily Edition Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart The Independent Daily Edition: Restarting the app will resolve most errors.
2. Update the The Independent Daily Edition App. Here is how:
   1. On Android goto PlayStore » Search for "The Independent Daily Edition" » Open The Independent Daily Edition » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for The Independent Daily Edition » click "UPDATE".
3. Clear The Independent Daily Edition app cache: Clearing cached data will force your app to retrieve the latest data directly from The Independent Daily Edition servers.
   1. On Android, goto Settings » Apps » Select "The Independent Daily Edition" » click Storage » click "Clear Cache".
4. Check The Independent Daily Edition app permissions. If any of these permissions required to use your device's features are disenabled, The Independent Daily Edition might not work.
5. Uninstall and reinstall The Independent Daily Edition. If nothing else has worked, completely uninstall The Independent Daily Edition then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing The Independent Daily Edition not working

2. Fix The Independent Daily Edition Server issues & Internet Connection

1. Check network connection: An unstable Internet will make The Independent Daily Edition be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to The Independent Daily Edition not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, The Independent Daily Edition may not be able to connect to the Internet when running in the background.