Published by MediaNews Group, Inc. on Aug 21, 2024

Report an issue with Marin Independent Journal.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Marin Independent Journal?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of MediaNews Group, Inc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Marin Independent Journal Customer Insights

1. Layout of digital paper, with the wonderful look of a bad 90s website.No wonder this paper is struggling, this app is clumsy, non intuitive and hasn't been updated since Gutenberg.

2. IJ news coverage is lacking.No easy and no permanent way to opt out of tracking or cookies or tailored advertisingFull of adsUnreliable and untrustworthyDifficult to use.

3. It's among the worst of the digital news apps.Awful. Cant figure out where some of the articles are hiding.

4. With the other app, you can see the pages as they appear in the paper version.

5. The reading experience is almost as good as with real paper and a whole lot cheaper.Just buy the paper.

6. The digital subscription service is THE WORST I HAVE EVER SEEN.

7. Fine, but where is the subscriber version?Why am I seeing ads when I paid? Not cool.

8. You can then spread your fingers to zoom in on an article or you can tap and read it in a pop-up window.

9. Paid for the subscription service during a special.

10. Just going to eat the subscription price as a lesson learned.

11. And we are paying for this? Maybe this version is free.

Steps to Troubleshoot & Fix Marin Independent Journal Issues

1. Fix Marin Independent Journal Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Marin Independent Journal: Restarting the app will resolve most errors.
  2. Update the Marin Independent Journal App. Here is how:
    1. On Android goto PlayStore » Search for "Marin Independent Journal" » Open Marin Independent Journal » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Marin Independent Journal » click "UPDATE".
  3. Clear Marin Independent Journal app cache: Clearing cached data will force your app to retrieve the latest data directly from Marin Independent Journal servers.
    1. On Android, goto Settings » Apps » Select "Marin Independent Journal" » click Storage » click "Clear Cache".
  4. Check Marin Independent Journal app permissions. If any of these permissions required to use your device's features are disenabled, Marin Independent Journal might not work.
  5. Uninstall and reinstall Marin Independent Journal. If nothing else has worked, completely uninstall Marin Independent Journal then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Marin Independent Journal not working


2. Fix Marin Independent Journal Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Marin Independent Journal be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Marin Independent Journal not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Marin Independent Journal may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Please cancel my Marin IJ subscription via email

    — by Caren Gately 2 years ago

  • Hello, Please cancel my newspaper delivery at 25 Del Oro Lagoon, Novato, Ca. 94949 immediately. It is possible I may renew in the future. Please reply so I know you have received this. Thank you.

    — by Kathryn Bryan 2 years ago