Contact The East Bay Times e-Edition Customer Service

Why should I report an Issue with The East Bay Times e-Edition?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Digital First Media, Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. The e-Edition keeps the East Bay Times at your fingertips, with every article and picture intact — even comics and puzzles. * In-depth local coverage from the East Bay Times newsroom. * Entertainment content with the latest on movies, music, dining and other great ideas on things to see and do. * Razor-sharp views of every word, photo and image exactly as it appears in print. * Streamlined navigation for readers on the go: Flip pages, zoom on articles, rotate to landscape mode. * Includes archive access to every issue published in the past 30 days.

2. If you like our app, please remember to leave a five-star rating in the Play Store.

1. Hasn't happened!!! Horrible app! Now I can't get in through website either! May have to cancel subscription.Where did offline mode go!!! I was able to download in the past but no longer available.... it would be really nice to read articles on the plane or on a trainUsed to work just fine, but after the 5/5 update it will not open.

2. I have to resize the page so I can read it.Having used digital access to my local newspaper since Hot Coco I'm pleased to say that it has come a long way.

3. If I start reading and go to next pages it says I have the wrong edition and restarts back to page one.

4. Needs to be more responsive when changing pages -- im never sure i hit the button because of the long delay and i often go too far.The app updated 4/14/2022 is broken in my opinion.

5. No new update was issued for the app, so the fix must have been needed on the service provider side.

6. I have to relaunch the app several times each morning in order to read the whole paper.

7. Not everyone has 20/20 vision.Crashes often since advertising was added within articles.

8. My work around is to open the app, after the edition opens I go to my home screen.

9. and then resent apps click on debt and when it shows it get the message and it reloads.

10. UPDATE -- 5/12 App is now working as expected.

11. It's now unusable.i used this app often while on the road to keep up with local news and loved it.

1. Fix The East Bay Times e-Edition Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart The East Bay Times e-Edition: Restarting the app will resolve most errors.
2. Update the The East Bay Times e-Edition App. Here is how:
   1. On Android goto PlayStore » Search for "The East Bay Times e-Edition" » Open The East Bay Times e-Edition » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for The East Bay Times e-Edition » click "UPDATE".
3. Clear The East Bay Times e-Edition app cache: Clearing cached data will force your app to retrieve the latest data directly from The East Bay Times e-Edition servers.
   1. On Android, goto Settings » Apps » Select "The East Bay Times e-Edition" » click Storage » click "Clear Cache".
4. Check The East Bay Times e-Edition app permissions. If any of these permissions required to use your device's features are disenabled, The East Bay Times e-Edition might not work.
5. Uninstall and reinstall The East Bay Times e-Edition. If nothing else has worked, completely uninstall The East Bay Times e-Edition then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing The East Bay Times e-Edition not working

2. Fix The East Bay Times e-Edition Server issues & Internet Connection

1. Check network connection: An unstable Internet will make The East Bay Times e-Edition be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to The East Bay Times e-Edition not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, The East Bay Times e-Edition may not be able to connect to the Internet when running in the background.