Published by BH Media Group Inc. on Aug 26, 2024

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Why should I report an Issue with The Grand Island Independent?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
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  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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The Grand Island Independent Customer Insights

1. Dont like the layout it's a blur and hard to find what I'm looking forDid a search for an article from yesterday's paper and got no results.Hard to find articlesThe app sucks after the last update.So disappointed that you charge now to view obituaries! I'm deleting the appLike the local newsJust when we get this app figured out, they changed it.

2. While reading the e-edition, you cannot make the newspaper big enough to read it.

3. Worthless.

4. The old feature where you could find different pages is gone, too.

Steps to Troubleshoot & Fix The Grand Island Independent Issues

1. Fix The Grand Island Independent Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart The Grand Island Independent: Restarting the app will resolve most errors.
  2. Update the The Grand Island Independent App. Here is how:
    1. On Android goto PlayStore » Search for "The Grand Island Independent" » Open The Grand Island Independent » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for The Grand Island Independent » click "UPDATE".
  3. Clear The Grand Island Independent app cache: Clearing cached data will force your app to retrieve the latest data directly from The Grand Island Independent servers.
    1. On Android, goto Settings » Apps » Select "The Grand Island Independent" » click Storage » click "Clear Cache".
  4. Check The Grand Island Independent app permissions. If any of these permissions required to use your device's features are disenabled, The Grand Island Independent might not work.
  5. Uninstall and reinstall The Grand Island Independent. If nothing else has worked, completely uninstall The Grand Island Independent then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing The Grand Island Independent not working


2. Fix The Grand Island Independent Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make The Grand Island Independent be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to The Grand Island Independent not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, The Grand Island Independent may not be able to connect to the Internet when running in the background.

Reported Issues