Contact The Independent Customer Service

Why should I report an Issue with The Independent: Breaking News?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Independent Digital News & Media Limited to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. I very much enjoy the Independent's journalism, but this app simply does not work.Only downloaded because posting/replying to comments is broken on Android Chrome...comments aren't even present at all in the app.All the hype about the new app, I download it and it won't even open on my phone.Downloaded, but won't come up.

2. I like the independent.The app opens and shows the Independent logo sinking into darkness then just more darkness.

3. App has trouble loading and scrolling through an article to just read is nearly impossible.

4. I stopped when they started to charge but I'm back now that they are wisely backed up by publicity.

5. always impartialStraight down the middle of the road, news.

6. We shouldnt know the papers opinion but the peoples opinion.

7. Years b4 ppl trust media for info.

8. Terrible all around.I've always been a reader.

9. Even Cspan isnt honest.

10. Get out of office,do footwork,research.

11. No news...no words at all.

1. Fix The Independent Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart The Independent: Restarting the app will resolve most errors.
2. Update the The Independent App. Here is how:
   1. On Android goto PlayStore » Search for "The Independent" » Open The Independent: Breaking News » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for The Independent » click "UPDATE".
3. Clear The Independent: Breaking News app cache: Clearing cached data will force your app to retrieve the latest data directly from The Independent servers.
   1. On Android, goto Settings » Apps » Select "The Independent: Breaking News" » click Storage » click "Clear Cache".
4. Check The Independent app permissions. If any of these permissions required to use your device's features are disenabled, The Independent might not work.
5. Uninstall and reinstall The Independent. If nothing else has worked, completely uninstall The Independent then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing The Independent not working

2. Fix The Independent Server issues & Internet Connection

1. Check network connection: An unstable Internet will make The Independent be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to The Independent not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, The Independent may not be able to connect to the Internet when running in the background.