Published by Gannett on Dec 18, 2024

Report an issue with Independent Mail.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with Independent Mail?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Gannett to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Independent Mail image 1 contact Independent Mail image 2

Independent Mail Customer Insights

1. How do i get signed in to read paper?good read! CONTINUEvery wellLive in Anderson and still have to pay to hear the news it's not fair to the ones who can't afford it.Still Blows Goats.

2. This is a newspaper that I subscribe to and I get it daily..I love reading the different articles and it let's you know whats on tv ..it has a daily program guide and also it has your daily horoscope and the want adds are always awesome.

3. Uninstalling and going back to the mobile browser interface.Have to pay for what you can get free at every other NEWS app locally .

4. Food line ..ext.Most time when I open it's all old news .Yet to get what i paid for.

5. Still just as buggy and non-functional.You must pay to access the articles and the app is very buggy and doesn't work very often.

6. Let's me find some great yard and estate sales.

7. This is the 2nd time updating has broken it entirely.

8. The coupons come out .and they are from all the surrounding area.

9. It constantly crashes after an update several days ago.

10. The middle of the week.

11. Like dollar general.

Steps to Troubleshoot & Fix Independent Mail Issues

1. Fix Independent Mail Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Independent Mail: Restarting the app will resolve most errors.
  2. Update the Independent Mail App. Here is how:
    1. On Android goto PlayStore » Search for "Independent Mail" » Open Independent Mail » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Independent Mail » click "UPDATE".
  3. Clear Independent Mail app cache: Clearing cached data will force your app to retrieve the latest data directly from Independent Mail servers.
    1. On Android, goto Settings » Apps » Select "Independent Mail" » click Storage » click "Clear Cache".
  4. Check Independent Mail app permissions. If any of these permissions required to use your device's features are disenabled, Independent Mail might not work.
  5. Uninstall and reinstall Independent Mail. If nothing else has worked, completely uninstall Independent Mail then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Independent Mail not working


2. Fix Independent Mail Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Independent Mail be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Independent Mail not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Independent Mail may not be able to connect to the Internet when running in the background.

Reported Issues