Published by Associated Newspapers Ltd on Apr 12, 2024

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Why should I report an Issue with Daily Mail Newspaper?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Associated Newspapers Ltd to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Daily Mail Newspaper Customer Insights

1. I'd happily revert to the old version if it was available.Everything about this new app is awful! There is no longer a nice smooth movement from one page to the next - it's now very jumpy.

2. The trouble is that the tablet version for Android is unstable, takes an age to download the latest issue and is a nightmare to navigate compared with the old version.

3. In terms of navigation the Android phone version is fine but still suffers from stability and download speed.

4. 21/10/2020 Today the app is working as it should, so have changed from 🌟 to 🌟 🌟 🌟🌟🌟.The latest version of the App is completely unusable on my Android device.

5. It is unwieldy for moving between and around articles, the page view is too small to read properly and it has an ultra-annoying habit of jumping to the next page when trying to expand the text/image of the page I'm reading.

6. One of the worst things with the Saturday suppliment is now you have to work your way through the whole magazine page by page to find something.

7. I would give it 5 stars if it wasn't for thisThe new app Mail+ has all the pages from a paper version so is an improvement in terms of content over the old version.

8. Where previously it was possible to scan through the whole paper, just like a printed version, that is no longer available.

9. When it does decide to work, it's very unresponsive and moving from one page to next is not smooth.

10. Often when you just want to enlarge a news item with your fingers the whole page slides off the screen.

11. Suffers from incomplete download of pages at times, with a box in the middle of a blank screen saying "Daily Mail".

Steps to Troubleshoot & Fix Daily Mail Newspaper Issues

1. Fix Daily Mail Newspaper Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Daily Mail Newspaper: Restarting the app will resolve most errors.
  2. Update the Daily Mail Newspaper App. Here is how:
    1. On Android goto PlayStore » Search for "Daily Mail Newspaper" » Open Daily Mail Newspaper » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Daily Mail Newspaper » click "UPDATE".
  3. Clear Daily Mail Newspaper app cache: Clearing cached data will force your app to retrieve the latest data directly from Daily Mail Newspaper servers.
    1. On Android, goto Settings » Apps » Select "Daily Mail Newspaper" » click Storage » click "Clear Cache".
  4. Check Daily Mail Newspaper app permissions. If any of these permissions required to use your device's features are disenabled, Daily Mail Newspaper might not work.
  5. Uninstall and reinstall Daily Mail Newspaper. If nothing else has worked, completely uninstall Daily Mail Newspaper then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Daily Mail Newspaper not working


2. Fix Daily Mail Newspaper Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Daily Mail Newspaper be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Daily Mail Newspaper not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Daily Mail Newspaper may not be able to connect to the Internet when running in the background.

Reported Issues

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