Published by H P Z Power Company Limited on Aug 21, 2024

Report an issue with Shal Pay (3.0).
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Shal Pay (3.0)?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of H P Z Power Company Limited to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Shal Pay (3.0)

1. Buying Data Packs, Gift Cards, EPins and Games can buy easily with Shal Pay.

2. Shal Pay is a simple and powerful payment system.

3. With Shal Pay, your daily life style will more comfort and easier than before.

4. It also brings the convenient way to pay the various bills to users.

5. It can top-up for all telecom operators in Myanmar.

6. Just a little simple step, payments can do easily and safely.

7. So, your best choice of pay is “Shal Pay”.

Shal Pay (3.0) Customer Insights

1. Simple and easy to purchase top ups and steam wallet.Easy to top up.

2. Even if it is changed to Burmese, it doesn't appear as Burmese.

3. Now, there is still money in it, so I deleted it because it's not convenient.Very nice app.

4. Very disappointing The app.

5. Also, if I put the bag in, I can't take a picture of it.

Steps to Troubleshoot & Fix Shal Pay (3.0) Issues

1. Fix Shal Pay (3.0) Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Shal Pay (3.0): Restarting the app will resolve most errors.
  2. Update the Shal Pay (3.0) App. Here is how:
    1. On Android goto PlayStore » Search for "Shal Pay (3.0)" » Open Shal Pay (3.0) » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Shal Pay (3.0) » click "UPDATE".
  3. Clear Shal Pay (3.0) app cache: Clearing cached data will force your app to retrieve the latest data directly from Shal Pay (3.0) servers.
    1. On Android, goto Settings » Apps » Select "Shal Pay (3.0)" » click Storage » click "Clear Cache".
  4. Check Shal Pay (3.0) app permissions. If any of these permissions required to use your device's features are disenabled, Shal Pay (3.0) might not work.
  5. Uninstall and reinstall Shal Pay (3.0). If nothing else has worked, completely uninstall Shal Pay (3.0) then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Shal Pay (3.0) not working


2. Fix Shal Pay (3.0) Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Shal Pay (3.0) be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Shal Pay (3.0) not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Shal Pay (3.0) may not be able to connect to the Internet when running in the background.

Reported Issues