Contact Remote Control Customer Service

Why should I report an Issue with Remote Control for Roku TVs?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of WorkerBee App to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. There were worse apps to chose from, but this is not a good app unless you pay for the year.Ads wouldn't load, so it refused to let me open the remote >:( Edit: I don't have a problem with necessary ads! I understand you need the money from somewhere, that's your business model, it costs money to even put an app on the store, let alone keep it there.

2. These ads drive people away from your app! Second, It says it is scanning for rokus and It can't even find the 2 roku's I have in my house! I'm definitely undownloading and sticking with the official and better 5 star roku app!! I really wish I could rate 0 stars!I can't thank this app enough, my remote broke and this was the only app I found that actually works.

3. I'm not going to sit and wait for an ad to load and be unable to use the remote at allRemoved the feature to adjust volume the only/main reason I downloaded this appWhere did the volume buttons go? Otherwise it works greatNo longer controls TV.

4. Banner ads are fine but if you watch live TV, your schedule at times is frequently interrupted by video ads that you have to wait as long as 30 seconds to play and if you're not careful in closing them, will launchIt kind of works.

5. But the ads had some sort of error and refused to load so it didn't allow me to use the remote control functions at all, and I think that's an issue.

6. Also takes a long time to start and plays several ads before giving access to remote.It is a good back up if you lose your remote.

7. I am looking forward to not having to deal with the ads.Horrible! First, Ads after every single press of a button! I understand you have to make revenue but you don't have to milk time from these thousands of people that use your app.

8. It's one of many Roku remote apps I've tried.

9. The only reason I didn't give it a 5 is that it works for a while for free but then limits how you can navigate without purchasing the premium option.

10. I ordered a replacement remote, after my dog ate mine, but needed a remote until it arrived.

11. It has an attractive user interface and at times works well with limited ad interruptions.

1. Fix Remote Control Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Remote Control: Restarting the app will resolve most errors.
2. Update the Remote Control App. Here is how:
   1. On Android goto PlayStore » Search for "Remote Control" » Open Remote Control for Roku TVs » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Remote Control » click "UPDATE".
3. Clear Remote Control for Roku TVs app cache: Clearing cached data will force your app to retrieve the latest data directly from Remote Control servers.
   1. On Android, goto Settings » Apps » Select "Remote Control for Roku TVs" » click Storage » click "Clear Cache".
4. Check Remote Control app permissions. If any of these permissions required to use your device's features are disenabled, Remote Control might not work.
5. Uninstall and reinstall Remote Control. If nothing else has worked, completely uninstall Remote Control then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Remote Control not working

2. Fix Remote Control Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Remote Control be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Remote Control not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Remote Control may not be able to connect to the Internet when running in the background.