Published by Quanticapps on Aug 14, 2024

Report an issue with Roku Remote TV.
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Why should I report an Issue with Roku Remote TV: Control & Cast?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Quanticapps to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Roku Remote TV: Control & Cast image 1 contact Roku Remote TV: Control & Cast image 2

Roku Remote TV Customer Insights

1. I'm using this app on the Galaxy watch 4 classic.Only reason anyone would want this over the official Roku app is for the remote on Wear OS (Galaxy watch 4).

2. I am NOT going to upgrade and pay for this app before I see if it works.For the App to work on my Galaxy 4 Watch you have to pay for premium upgrade and App doesn't tell you until after you install it.

3. Even if I go back to the watch app after the screen turns off -- the app is still active and in front -- I can scroll down and watch the selection switch back to the default Roku.

4. Maybe stick to the last-used Roku until you re-start the watch or something? Still no way to back out of the channels menu, though.

5. UPDATE 9/30/2021: On my watch, the last selected device does NOT stick, even if you're opening it from background.

6. UPDATE: 9/28/2021: They've updated the watch app to include options for multiple Rokus, which is great.

7. Thanks, devs!! Would be great if you could make one more slight mod on this, so that the app doesn't keep defaulting to the default Roku after just a few minutes.

8. (If I wanted to pull my phone out to change the default every time I changed TVs, I'd use the phone as a remote.) If there *is* a way, I'd like to hear it! 2.

9. Useless waste of my time.When your spouse is a child and hides the remote because they bought the TV and hiding the remote will show you better than to be right during a discussion.. you use this app to show them just how much they have grown up in the past 30 yrs.

10. Every time i tried to open it it would open for like 2 seconds then close idk if its because im on my computer or if its the app but...Not able to try at all! I don't understand why I can't try this app at all without a screen popping up saying "This is a Premium feature".

11. No way to exit the page with the tiles for individual channels on the watch.

Steps to Troubleshoot & Fix Roku Remote TV Issues

1. Fix Roku Remote TV Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Roku Remote TV: Restarting the app will resolve most errors.
  2. Update the Roku Remote TV App. Here is how:
    1. On Android goto PlayStore » Search for "Roku Remote TV" » Open Roku Remote TV: Control & Cast » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Roku Remote TV » click "UPDATE".
  3. Clear Roku Remote TV: Control & Cast app cache: Clearing cached data will force your app to retrieve the latest data directly from Roku Remote TV servers.
    1. On Android, goto Settings » Apps » Select "Roku Remote TV: Control & Cast" » click Storage » click "Clear Cache".
  4. Check Roku Remote TV app permissions. If any of these permissions required to use your device's features are disenabled, Roku Remote TV might not work.
  5. Uninstall and reinstall Roku Remote TV. If nothing else has worked, completely uninstall Roku Remote TV then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Roku Remote TV not working


2. Fix Roku Remote TV Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Roku Remote TV be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Roku Remote TV not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Roku Remote TV may not be able to connect to the Internet when running in the background.

Reported Issues