Published by Statmetrics on Nov 20, 2024

Report an issue with Charts & Stock Market Analysis.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Charts & Stock Market Analysis?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Statmetrics to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Charts & Stock Market Analysis Customer Insights

1. Will update when it's fixed.Been using this app for a while and all I can say is that it's dope! The UI and quality is on point! Not perfect, still need improvements here and there, notably price alerts to name one, but looking really promising! 👌How can I add stock if search results are more than 20? E.g. Meta (formerly Facebook), the result from IEX exceed 20 but I still cannot find META.

2. When adding a stock to portfolio, though whole procedure of keying in all data is completed, the stock doesn't reflect in portfolio neither the total value changes.

3. A lot of tools for technical analysis! I'm looking forward to see how stock screener will be developed.

4. Pls add weekly, monthly, quarterly time frames and also need option to rotate chart to landscape mode even if portrait mode is locked on mobile.

5. Very happy with it.I'm using it as my go to for financial analysis of balance sheets and income statements also cash flow as well, the app is just sleek and very well designed.

6. Is there any documentation about these tools?Thanks for developing the app.The pricing and the analysis for the stocks are great.

7. Second instead of sort the list alphabetically, user is unable to sort watchlist or portfolio by personal preference.

8. Update May 22: I have some strange behaviour on portfolios including entire portfolio deleted without warning.

9. It takes time to scroll through the list to look for desird stock .App is very useful for me studying the charts.

10. I am to going to sound like a complete idiot, but, could you some how include basic risk management, say position sizing and exit/entry triggers based on position... Super elementary but very helpful.

11. Example: it can automatically add stock events (splits, dividends, etc) and flag them for your review so you don't get false events.

Steps to Troubleshoot & Fix Charts & Stock Market Analysis Issues

1. Fix Charts & Stock Market Analysis Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Charts & Stock Market Analysis: Restarting the app will resolve most errors.
  2. Update the Charts & Stock Market Analysis App. Here is how:
    1. On Android goto PlayStore » Search for "Charts & Stock Market Analysis" » Open Charts & Stock Market Analysis » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Charts & Stock Market Analysis » click "UPDATE".
  3. Clear Charts & Stock Market Analysis app cache: Clearing cached data will force your app to retrieve the latest data directly from Charts & Stock Market Analysis servers.
    1. On Android, goto Settings » Apps » Select "Charts & Stock Market Analysis" » click Storage » click "Clear Cache".
  4. Check Charts & Stock Market Analysis app permissions. If any of these permissions required to use your device's features are disenabled, Charts & Stock Market Analysis might not work.
  5. Uninstall and reinstall Charts & Stock Market Analysis. If nothing else has worked, completely uninstall Charts & Stock Market Analysis then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Charts & Stock Market Analysis not working


2. Fix Charts & Stock Market Analysis Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Charts & Stock Market Analysis be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Charts & Stock Market Analysis not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Charts & Stock Market Analysis may not be able to connect to the Internet when running in the background.

Reported Issues