Published by InvestCenter on Jul 13, 2024

Report an issue with InvestCharts.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with InvestCharts?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of InvestCenter to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About InvestCharts

1. InvestCharts é uma ferramenta completa para te auxiliar em seus investimentos na bolsa de valores, que te permite acompanhar a negociação em tempo real e também simular e automatizar suas estratégias de investimentos em renda variável. ° Backtest: Crie, configure, customize e simule suas estratégias de maneira simples e intuitiva, sem a necessidade de conhecer linguagens de programação ou scripts. ° Robôs: Execute suas estratégias em tempo real e de forma automática.

2. Nosso sistema funciona 100% na nuvem, você nem precisa estar com seu computador ligado. ° Negociação: Envie ordens de compra e venda de ativos tanto em ambiente real, através da corretora XP, como simulado com apenas um click a partir do gráfico ou boleta day trade. ° Gráficos: Acompanhe em tempo real a negociação de ações, opções, fundos de investimentos e contratos futuros através de gráficos avançados com inúmeros indicadores.

InvestCharts Customer Insights

1. This is a Brazilian software, for trading in the Brazilian stock market, in Brazilian language - PORTUGUESE, NOT SPANISH.click bait - call it "invertirGrafico" since everything is in SpanishUninstall immediately.

2. I speak English.I hope it will be goodWaste of timeachei por acaso e adorei a perspectiva do aplicativo.

3. It does not have Indian charts or symbols mainly it is not in EnglishThose people are dumb.

Steps to Troubleshoot & Fix InvestCharts Issues

1. Fix InvestCharts Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart InvestCharts: Restarting the app will resolve most errors.
  2. Update the InvestCharts App. Here is how:
    1. On Android goto PlayStore » Search for "InvestCharts" » Open InvestCharts » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for InvestCharts » click "UPDATE".
  3. Clear InvestCharts app cache: Clearing cached data will force your app to retrieve the latest data directly from InvestCharts servers.
    1. On Android, goto Settings » Apps » Select "InvestCharts" » click Storage » click "Clear Cache".
  4. Check InvestCharts app permissions. If any of these permissions required to use your device's features are disenabled, InvestCharts might not work.
  5. Uninstall and reinstall InvestCharts. If nothing else has worked, completely uninstall InvestCharts then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing InvestCharts not working


2. Fix InvestCharts Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make InvestCharts be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to InvestCharts not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, InvestCharts may not be able to connect to the Internet when running in the background.

Reported Issues