Contact Stocks Customer Service

Why chat with our AI Stocks Support?

1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
2. You'll get immediate access to a support assistant specifically trained on support materials of Stocks.
3. Skip support wait times and emailing back and forth. Get help immediately.

1. Can't wait until they add after hours/ pre market quotes! (hint: developers)I like the watchlist feature and the real time charts.Not sure what's happened to this app since last upgrade, but now, it ONLY updates after a RESTART of my device, running Android 11.

2. I like being able to add trades to the stocks that I'm tracking and it keeps track of my gain/loss.Good visuals, fast chartting, like you can overly technicals.

3. ONE REQUEST!!! When I click edit so I can redistribute my symbols to other categories, they all get moved around and I have to search for the one I want to move.

4. The stock prices update in real time as claimed.

5. I would have given it a 5 star but can't figure out how to have forex tracking (i.e. CAD/EUR) and even wrote their "support" twice now without any response.

6. The news articles are relevant to the stock you're looking at and updated regularly.

7. helpful news articles associated with stock.

8. other than that I absolutely love it and reccomend to all!!!Best realtime stock app I've used.

9. It NEVER updates after that!! Internet is good, WiFi is good.

10. great for a quick look at how I'm doing in my investments.Unfortunately this app has stopped auto updating recently.

11. Mainly intended for US Equity investors, therefore lacking on non-US funds and fixed income.

1. Fix Stocks Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Stocks: Restarting the app will resolve most errors.
2. Update the Stocks App. Here is how:
   1. On Android goto PlayStore » Search for "Stocks" » Open Stocks: Realtime Quotes Charts » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Stocks » click "UPDATE".
3. Clear Stocks: Realtime Quotes Charts app cache: Clearing cached data will force your app to retrieve the latest data directly from Stocks servers.
   1. On Android, goto Settings » Apps » Select "Stocks: Realtime Quotes Charts" » click Storage » click "Clear Cache".
4. Check Stocks app permissions. If any of these permissions required to use your device's features are disenabled, Stocks might not work.
5. Uninstall and reinstall Stocks. If nothing else has worked, completely uninstall Stocks then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Stocks not working

2. Fix Stocks Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Stocks be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Stocks not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Stocks may not be able to connect to the Internet when running in the background.