Contact FreeRange Customer Service

Why should I report an Issue with FreeRange Mobile - Unlimited Call & Text Made Easy?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Elite Telecom to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. I got no response from the support emails I have sent yet and my cell phone number I purchased subscribed to will expire in 2 days meaning I will lose the cell phone number that I paid for but it does not work anyways now.

2. Now my account does not work and I can't even use the FreeRangeMobile cell phone number I subscribed to and can't use the other $5.00 I paid for.

3. I was able to make one call, then 6 hours later I received 2 email stating my payment failed! Spoke to a rep and he stated it was is a banking issue! And still no service.

4. I just registered and paid for the large service and received a phone number.

5. I would not even rate this with one star.So far is awesome as far as calls go very good quality so far...idk yet if I can just use this app with no other service on my phone idk?? Be awesome if I could!!!.

6. I am going to do a charge-back with my credit card company to get money back from this company.Since 2 months i am not able to call at any number.

7. I even call customer service number but they always say to email.

8. I contacted their support using their phone number and also by email.

9. Now i have told bank to block the transaction from freerange.They took my payment, sent a text and 3 email of confirmation of my payment.

10. Around $40 down the drain since I dropped em.It is not up to standard.One of the problem is the history of text,it dosen't show that.I think they can do bettergood app but you can't use speaker because the button don't work.

11. I tried to buy a month plan using my debit card but it didn't work even after more than 10 trials.

1. Fix FreeRange Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart FreeRange: Restarting the app will resolve most errors.
2. Update the FreeRange App. Here is how:
   1. On Android goto PlayStore » Search for "FreeRange" » Open FreeRange Mobile - Unlimited Call & Text Made Easy » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for FreeRange » click "UPDATE".
3. Clear FreeRange Mobile - Unlimited Call & Text Made Easy app cache: Clearing cached data will force your app to retrieve the latest data directly from FreeRange servers.
   1. On Android, goto Settings » Apps » Select "FreeRange Mobile - Unlimited Call & Text Made Easy" » click Storage » click "Clear Cache".
4. Check FreeRange app permissions. If any of these permissions required to use your device's features are disenabled, FreeRange might not work.
5. Uninstall and reinstall FreeRange. If nothing else has worked, completely uninstall FreeRange then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing FreeRange not working

2. Fix FreeRange Server issues & Internet Connection

1. Check network connection: An unstable Internet will make FreeRange be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to FreeRange not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, FreeRange may not be able to connect to the Internet when running in the background.