Published by HBSolution Inc. on Nov 25, 2024

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Why should I report an Issue with EasyMail - easy and fast email?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of HBSolution Inc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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EasyMail Customer Insights

1. An email client that doesn't send emails is no good to anyone ☹️Ordinarily id be annoyed at prompts to leave feedback each new screen; however it's worth it, 5 stars added.

2. Well done devUnfortunately, I use TalkTalk mail which has been taken over by flashing adverts and spam emails in the main inbox on its revamp.

3. One issue that I have with the platform is that when I send a email using my phone it does not show up in the sent folder but when I send it using my laptop it does show up in the sent folder.

4. I tried connecting to two different emails and both failed and I had to use manual configuration which is slightly annoying because other apps could connect to my emails automatically.

5. Update: in common with many third party email apps it seems I cannot send an email with this.

6. Compares to other good email apps in visuals, design, function.

7. Nice default way to handle emails by swiping one direction to get all options such as flag it or delete it or mark it spam.

8. Aside from that it is a good emailing platform 👍It's a shame that the app refuses to forward emails.

9. Anyway I am sticking with it because of its easy viewing of incoming emails.Great App.

10. I have tried to forward important emails to my sister in law, but they just sit in the outbox and don't get sent.

11. Edit, not only will it not forward emails, it won't send any that I have composed.

Steps to Troubleshoot & Fix EasyMail Issues

1. Fix EasyMail Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart EasyMail: Restarting the app will resolve most errors.
  2. Update the EasyMail App. Here is how:
    1. On Android goto PlayStore » Search for "EasyMail" » Open EasyMail - easy and fast email » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for EasyMail » click "UPDATE".
  3. Clear EasyMail - easy and fast email app cache: Clearing cached data will force your app to retrieve the latest data directly from EasyMail servers.
    1. On Android, goto Settings » Apps » Select "EasyMail - easy and fast email" » click Storage » click "Clear Cache".
  4. Check EasyMail app permissions. If any of these permissions required to use your device's features are disenabled, EasyMail might not work.
  5. Uninstall and reinstall EasyMail. If nothing else has worked, completely uninstall EasyMail then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing EasyMail not working


2. Fix EasyMail Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make EasyMail be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to EasyMail not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, EasyMail may not be able to connect to the Internet when running in the background.

Reported Issues

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