Contact Yoga For Beginners Customer Service

Please cancel. I did not want subscription Please refund receipt # b6653643-d96a-4668-8e8c-d02afd2e87eb

I am unable to open the app. You have charged my account but I cannot use it. It will recognize my account. I wish to cancel & receive a refund of $49.99.

I paid for a year and haven’t received instructions how to access your program. How do I set up an account. I’ve already paid.

I purchased the 30 day deal. But so far have been unsuccessful in connecting to the site. I have little time and no patience for this trouble connecting, therefore, I am requesting a refund of the $15 I paid for the 30 days.

Cancel my subscription please, I've stopped using it.

I'll like a refund ido not want this please

On set up I entered my email and then had to put phone down and when I went back to app it asked for my email again to set up but it keeps saying already in use use s new email but I don’t want to change it?

Having a hard time opening and accessing this site that I paid for. says it already has BOTH of my emails ( which I never gave) and is not allowing me access. I will need a fix or a refund.

Want to cancel subscription

I just paid for a 1 month plan. Now, WHERE is the plan???? There is no email from you. I am waiting.....

I cancelled my account before my trial was done and I’ve still been charged twice for a total of $85.50 on my credit card . Please refund me and delete my account and info
Thanks Debbie Miller

Please cancel my subscription. Thank you, Joyce Walker

I signed up but am unable to log in. I went thru the questions-it never asked me to create an account so I canceled the subscription. Help!!

I had an offer for 61% off, I tried to sign up for the 3 month plan but it kept declining my payments- I tried several different cards and found no reason for the declines, please let me know what I can do to fix this- the 61% off offer has now been removed😞

I try to access the app and get a message that my email is already used and I need to use another email. I have read some other complaints similar to mine and feel this app is a scheme to extort money from people. Cancel my subscription and do not charge me further!

I had just had 3 major back surgeries at Keck USC Hospital each being 9-12 hours long & was told that I could not join any exercise app until AFTER my PT sessions that I must have for at least 1 year. I signed up without knowing this & this haven’t been allowed to use your App even once, not one time did I join in on a session & have been getting notifications every day to join in but I can’t & haven’t been able to to find where to send my issue until just now when I found my question under FAQ or somewhere like this but I finally found it & would like a refund since I haven’t used the App even one time to this day. I tried to cancel a while ago but it just canceled renewing it & didn’t address my refund request. I am pleading with you to do the right thing & refund my money due to my Surgeons orders to NOT join any exercise app whatsoever until after at least 1 year of Out Patient PT. Sincerely, Susie Brown

Please cancel my yoga-go subscription. Didn't realize it was an app when I paid. Don't want to use an app

I signed up for Yoga Go and at the end of sign- up it gave me an offer for a discounted rate. I ought the one month subscription at the rate advertised and when I try to log in, it doesn’t recognize my credentials. I tried to reset my password, but it doesn’t recognize my email. I have my receipt from PayPal, do’s , you definitely took my money. I wish I knew about this appcontacter service before I signed up. I see mutiple similar complaints here. I was very excited to try your app, but now I just feel frustrated and angry- I really need some yoga to calm me down. Oh right, I got scammed instead. Please honor your company’s offering’s.

I can't even log in

I cannot sign into my APP. Tells me there is already an account with that email, but won’t let me type in a password anywhere.

Hi

I have set it up so that my subscription to Yoga will be cancelled soon. I have enjoyed the App but my employment situation has changed and I will no longer be paying for the app.

I want my credit card information deleted from my account now please to ensure that I don’t get charged in the future. Please email me to confirm that my credit card will be deleted to prevent future charges when my subscription ends soon. Thanks

Sarah

J ai règle 19,90 pour 1 mois d abonnement et pour avoir mon programme. Une fois que j ai télécharge l appli on me redemande de payer pour un abonnement et on me dit qu il n y a pas d abonnement a mon nom
Est ce une arnaque ????

1-2 days ago, I purchased Yoga to go 2and when I try to get into my app it says email taken, wont let me go further. Then It wont let me in to use the App. You have your $53.00 for the year I want my Yoga To Go NOW. Not Next FUCKING YEAR!
WTF!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

I cancelled my subscription for this app on 27April only to find out today you have taken a payment of £15.5 something please return this payment straight away as I didn't consent to this ver disappointed I feel I have been conned ,!!!

First of all , your app is not working because of the log in button cannot be pressed . So i cannot cancel my subscription by the iPhone settings + could not enter to do the exercises. And for your information, I subscribed with the site for only one week with only .99USD . But 15 minutes ago, I received from you a message that my subscription is renewed with 29.29 usd??????? I couldn’t cancel it because your app is not working + the subscription was useless also because the app problems + and now renewing the subscription by 29USD with out even my permission??? Now solve the problem and give me my money back.
Also when I tried logging with website, it says I don’t have an account??? Even though I received the bill through the same email i logged in with.

I paid annually and everytime I try to set up an account it wants to charge again.

Bonjour
Par la présente, je vous informe que je souhaite résilier tout abonnement à YOGA-GO . Je ne souhaite donc pas que mon abonnement soit renouvelé.
Afin de faire valoir ce que de droit.
Sincères salutations

Madame Lemerle Céline

PLEASE I cannot see on my iphone but I get messages EVERY day from Yoga-Go I NEED to cancel Subscription, I already paid 1 month and DO NOT want anymore!

Please cancel my subscription- do not renew my subscription please cancel my subscription. Thank you

I have been charge subscription. I am not registered with yoga-go please make contact, confirm refund , cancel whatever. I have tried always to cancel and it has become stressful. Kind regards. Annamaria Gentry

I cannot open my app

When I try to open the app it says I am not registered but I have paid for a year's subscription. Please advise.

I just downloaded your APP. Paid for a year. Was never given the option to set up a user name and/or pw.I tried to "login" but email is not registered. Went back to the "Get Started" and I'm told I already paid for a year. Now I can't use your app. HELP!!

Hi, I have just joined and selected the 12 month membership. When I tried to login it said my email address or password is incorrect so I tried to reset the password but it said my email address is not registered???
Can you please send a password reset link to my email - traceyblack1969@redacted

I have paid for one year until March 2022 but can't use the app since it says my email isn't registered. How come? I did uninstall the app since it didn't work but then I saw I still gave time to use it and have access to it.

How will you solve this?

Best regards
Gunni Karlsson

The app has been taking money but every time I try & log in it says my email
Is not registered and yet when I just try registering again it says I'm already registered - but I cannot get into the app to use the subscription I am paying for - I'd like my subscription to be refunded or credited for the period paid but not used as this must be a technical hitch & not my fault & had no use of the app!!!! Please allow me access snd credit the monthly subscriptions for future months so I am not paying twice !

I am unable to log into Yoga-Go app. The subscription expires next year. It does not recognize my email address to change password

I want to cancel my subscription. But I also want my refund or at least half back I never even use your app.

I purchased yoga-go on 6/21/21. I set up my account but it says my email is not recognized when I try to sign in

My app states I don’t exist under my email. I want to cx my subscription which I’d due up this month

Cancel my order and refund my credit card. Too complicated to use the app

Please cancel. Do not renew subscription.

When I try to log in said they can’t find my e mail. I paid for the hole year already. I have been without the application for a week alredy

I paid for a week but unable to use your app kindly refund my amount

Cannot use app now, it won’t recognise my email address. Please advise.

Hi, I have paid for a month, but can’t find info on how to register so i don’t get into the training etc. I only come back to the Paying site after having filled in my status.
What shall i do?
Best regards åsa uhrenius
Auhrenius@redacted

I have paid for this app $75.99 (which it keeps telling me) but I cannot get past the payment page. It seems to be in a loop

I couldn’t sign in even had paid a plan. My email was not recognized

Hi, Can you please check the calorie converter in the recipes, as the current one is simply impossible. There are no grams per serving. The recipes are fantastic and i use them every day, but for ex. avocado / tahini dip 38 kal per whole dish is impossible. I wish I could calculate my daily calories better. Thanks!

I would like to cancel my subscription immediately: I did not intend to purchase this subscription. It was accidentally purchased on March 12, 2021 at a cost of $52.99. Reference # R6F56QY9LB7. I would like confirmation that my refund will be credited to my credit card account associated with my apple ID. I did not submit a CC to purchase this app, so I assume you can refund the $52.99 with out additional information. Please contact me at 816.810.7679, or via the above email if you have any questions. Thank you, Carolyn Child

Hi sir/madam
I can’t use my app anymore. I’ve paid for one year plan which is due to end 21 January 2022. Could you please help me?
Thank you in advance
Sevindg Mirzoeva

J’ai payé mon abonnement mais je ne suis pas capable de me connecter

Good morning,

I pay monthly for the app but when I try to log in now, it doesn’t recognise my email address. What can I do? I love the app

Kindest regards
Sally

I downloaded this app months ago (and paid for it), but after a few days I decided to cancel. As far as I was concerned I cancelled my subscription. However, I have been charged with the service ever since. I just tried to cancel on my iphone and there is NO Cancel Button. I want to cancel this service! I am being charged every month for it and did not know it until now! This is a scam. Why don't you have a cancel button on the subscription now! Please tell me how!

I signed up and paid for yoga-go this morning and do not have any login information. I would like a refund if I can’t use this app.

I can not log in! It says my email is not registered!

I have signed up for a year and the app is not recognising my email. This is a common fault after reading other people experience.

Please let me know what to do with this app that I didn't order. I would like a refund and cancellation please. Elizabeth Somerby

Hi,
I can’t watch videos from you application
The video screen is black ,
Is there any update ou bug issue?
Thanks for the reply
Candan

Hello,
Since this morning , all the videos of the application aren’t operating
Could you please resolve this issue

Candan

The routines will not load. I can’t access them.

Can’t get on. You don’t respond I’m done give me my money back

I can’t access the app endless I pay again, I already paid for a full year please fix this

I got charged for 1 year and it doesn't<t recognize my a-mail anymore!

Purchased this App and can’t login, please help

I have paid for a year. I cannot access the account. I cannot log in because I have created a profile. I entered my data, payed and then expected it continued to letting me create my profile. I had already entered my details. This is truely fucked up. I'm even afraid that I'm billed more.

Cancel subscription as soon as possible

I am using Yoga-Go since Nov 12th, 2020 and had no issue at all until yesterday morning . I used it every working to do some exercises (mainly 7 min Morning workout challenge and Total Body Challenge) until Dec 18th, then I did a 2 weeks break due to my vacations.
When I used it again yesterday morning and launched the training of 7 Minute Morning challenge, the video was launched correctly but I could not hear any instruction anymore. I tried with other exercises / challenges and got the same problem : video is ok but no sound.
I tried to un-install / re-install the application but got the same issue again. I tried with other Yoga applications on my phone and had no issue at all …
FYI, I am using an iPhone 7 with ios version 14.3

Having the video without the sound is very annoying and if it continues, I will have to stop my subscription.

No sound on the Yoga Go app

I purchased in July & last week it wanted me to download app & pay again! NOT! paying twice ! Love the app but I already paid for a year! I’d rather get my money or a least half of it back since I can’t access unless I pay again! FIX IT PLEASE!