Contact Aaptiv Customer Service

Why should I report an Issue with Aaptiv: Fitness for Everyone?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Aaptiv to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. It's the only fitness app I've used where I've been able to work out from home! This app helped me lose weight during the pandemic!!!I like listening to the coaches and the music is great.

2. The trainers explain the moves well in real time as you workout, but also, many workouts have "move sync" which shows someone doing the move incase you're unsure.I think this is a good app.

3. The audio doesn't sync up to the video so being told one workout while showing a different video can be confusing.Great app.

4. And I really like the music in the background, it's usually tailored to the beat you should be doing the exercise at.Great workout app.

5. When using Spotify and the app one pauses the other so to have non video workouts you have to not have either open on the screen but in the background but play it from the drop down notifications bar.

6. I love the variety of the workouts, the music options, the awesome trainers, and the design of the app itself which is beautiful and intuitive.

7. Great Programs, Great Trainers! ♡♡ I love that you can pick a program that aligns with your current goals.

8. Also, some of the instructors have vocal fryIf you can't get to a gym or can't afford one and just want to get started, this app is great! There are challenges and different classes and programs you can do.

9. It's a great app with lots of workouts, with new workouts being added.

10. The variety and quality of workouts is great.

11. I like this app overall, especially the community, music and coaches.This app is the ONLY fitness app I've been able to stick to (and I've tried dozens).

1. Fix Aaptiv Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Aaptiv: Restarting the app will resolve most errors.
2. Update the Aaptiv App. Here is how:
   1. On Android goto PlayStore » Search for "Aaptiv" » Open Aaptiv: Fitness for Everyone » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Aaptiv » click "UPDATE".
3. Clear Aaptiv: Fitness for Everyone app cache: Clearing cached data will force your app to retrieve the latest data directly from Aaptiv servers.
   1. On Android, goto Settings » Apps » Select "Aaptiv: Fitness for Everyone" » click Storage » click "Clear Cache".
4. Check Aaptiv app permissions. If any of these permissions required to use your device's features are disenabled, Aaptiv might not work.
5. Uninstall and reinstall Aaptiv. If nothing else has worked, completely uninstall Aaptiv then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Aaptiv not working

2. Fix Aaptiv Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Aaptiv be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Aaptiv not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Aaptiv may not be able to connect to the Internet when running in the background.