Published by A.L. AMAZING APPS LIMITED on Mar 7, 2024

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Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Yoga-Go: Yoga For Weight Loss?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of A.L. AMAZING APPS LIMITED to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Yoga-Go: Yoga For Weight Loss image 1 contact Yoga-Go: Yoga For Weight Loss image 2

Yoga-Go Customer Insights

1. I'm waiting to hear back on my refund as I was charged immediately 25.99 for 3 months of class, and I haven't even used the app.Not for beginners!! Seems like beginner level is just shorter flows and a subset of poses ... Which would be fine if they also spent ANY time walking through how to warm up for them.

2. Kinda disappointing sucks paid for full year based on the set up experience only to get into the plan and it not be as good.I lost 30lbs in the first month and didn't change my semi unhealthy diet.

3. I feel the description of the program is very deceiving and without a trial, I was totally blindsided and feel mislead with the program and then the fact that they seem to want to gouge you for more add-ons and not focused on helping people.So this app does provide a consistant yoga plan.

4. there are many sessions designed to target different areas of the body and everything is customizable to adjust for time,skill level, and target areas.

5. At 76 ears old and wheelchair-bound, this work is perfect for me, but the app does not allow me to say that I am partly disabled, which would have a very strong effect on my personal plan.

6. I can't find anywhere to change certain things like more detailed descriptions when doing poses.

7. Looking forward to that change.What a waste! First, the transitions between poses vary.

8. Very hard to follow when the instruction to "change sides" is given before I have even gotten the FIRST side done.

9. Cant work out on your plan a 2nd time in one day, have to wait til after midnight.

10. It would be much more user friendly.I like this at first but setting my fitness level was not easy, because sometimes it thought I selected something I did not select.

11. I also love the additional specialty work outs to promote good sleep, ramping metabolism and destressing.

Steps to Troubleshoot & Fix Yoga-Go Issues

1. Fix Yoga-Go Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Yoga-Go: Restarting the app will resolve most errors.
  2. Update the Yoga-Go App. Here is how:
    1. On Android goto PlayStore » Search for "Yoga-Go" » Open Yoga-Go: Yoga For Weight Loss » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Yoga-Go » click "UPDATE".
  3. Clear Yoga-Go: Yoga For Weight Loss app cache: Clearing cached data will force your app to retrieve the latest data directly from Yoga-Go servers.
    1. On Android, goto Settings » Apps » Select "Yoga-Go: Yoga For Weight Loss" » click Storage » click "Clear Cache".
  4. Check Yoga-Go app permissions. If any of these permissions required to use your device's features are disenabled, Yoga-Go might not work.
  5. Uninstall and reinstall Yoga-Go. If nothing else has worked, completely uninstall Yoga-Go then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Yoga-Go not working


2. Fix Yoga-Go Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Yoga-Go be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Yoga-Go not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Yoga-Go may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Please how do I make payment without card

    — by Chijioke Onyeke 2 weeks ago

  • I would like to cancel my subscription due to physical complications

    — by David 2 weeks ago

  • I would like a refund please as I purchased this in error. Thank you

    — by Heather Price 1 month ago

  • Hello, I signed up but never used. I was just charged $38 dollars and I would like to request a refund and to cancel any future transactions

    — by Quentin Hollis 1 month ago

  • Please cancel my subscription. I never signed up for this program and it is very difficult to contact thru the website.

    — by Nina olson 1 month ago

  • On Jan 25 I made two payments to yoga-go .io and one to Betterme and my account was not activated

    — by Sandra Schulte 1 month ago

  • Please can someone respond please

    — by Kelly Reis 1 month ago

  • Did you receive my email yesterday

    — by Kelly Reis 1 month ago

  • CANCEL ACCOUNT IMMEDIATELY

    — by Jacqueline Duhart 1 month ago

  • Hello my 8 year old granddaughter accidentally hit subscribe for yoga go. Can you please cancel immediately and refund my payment. I am financially strapped. I am on disability. I would really appreciate your help

    — by Kelly Reis 1 month ago

  • Hi I did not authorize this purchase. After seeing charge I found out my 14 year old granddaughter did. She said she thought it was free. I wish I could usr app but I am disabled. Could you please refund me that payment
    Unfortunately I need that money as I am on a fixed income. Thank you

    — by Kelly Reis 1 month ago

  • I dined up for a 3 month special. I thought I paid in full to try the program. Now I am blocked until I pay an additional 14.99 a month. I don’t want to continue the plan if I am paying the additional fee. I will need a refund for what I paid as well.

    — by Tarresa King 1 month ago

  • I was over charged yesterday when I signed up.0a0d698d66de2ed3b4223e3ffb94f5b5 Was correct. But 4216df62da9d10cf6b1cce010a56d4ce was not correct. Please refund me 66.65. I dont know how that got charged
    Gail Corthell

    — by Gail corthell 1 month ago

  • I canceled my subscription & yet I was charged $66.65 yesterday. I have already emailed Yoga Go twice with no response. I want a full refund of yesterday’s charges.

    — by Michelle Munich 1 month ago

  • Please cancel my subscription and send me confirmation of my cancellation

    — by Katherine Cash 1 month ago

  • I paid for one month and then went to my email and nothing has come up for me to watch classes

    — by Amy Andrews 1 month ago

  • I paid for one month of your service via pay pal. Then the app got.stuck and would not let me move past "buy an additional offer" .I would like to access my plan please. My email is abcgirlz@redacted

    — by Christine T Dickinson 1 month ago

  • I ordered a one month trial for15.99 and now have an additional fee of 53.00 when it is not up for renewal until March 27. Please cancel my subscription now because I do not trust your app at this point. If I don’t hear from you within 5 business days I’ll contact my credit card and put a stop on the payment as a dispute. Thank you. Susan Bernstein

    — by Susan Bernstein 1 month ago

  • I have asked repeatedly for my account information to be corrected to reflect the 3-month subscription for "Wall Pilates" that I purchased on February 26, 2024. Initially I was not even able to sign in. Now that my sign in has been corrected, my subscription information is still wrong, directing me to pay again, not to mention that it says "Chair Pilates", which is not what I signed up for. I am 2 steps away from cancelling my subscription all together and requesting an immediate refund!

    — by Kristin Sanders 1 month ago

  • I signed up for this early Feb. and then I cancelled it on the same night. Got my bill and I WAS CHARGED FOR IT AND I NEVER DOWN LOADED THE APP!! sENT MESSAGE WITH NO REPLY FROM YOUR COMPANY . YOU NEED TO REFUND MY ACCOUNT FOR 15.19 AND WIPE MY INFORMATION OFF OF YOUR APP!!! ASAP!!! i WANT YOU TO SEND ME A OK FOR THIS IN MY EMAIL ASAP!!!!!!!!

    — by Gary&Jan Abrahamson 1 month ago

  • Why the heck was I charged 52.62 and 13.49 for this app? I never even used the app. You need to reimburse these amounts immediately and cancel.
    I trust that this matter will be resolved immediately. Otherwise, I will indeed contact a lawyer. I’m getting very tired of people charging my account without my permission.

    — by Dorothy Lowe 1 month ago

  • On Saturday I subrscribed to you-go. $15.19. Receipt # c2c0f5c6749934bfcc73c4a8cc66cfc. I tried to check to exercise and had to answer all the questions again. They told me the email was used and they charged me $19.99

    — by Ruth Ann Griffith 1 month ago

  • Please cancel my yoga subscription because I only paid for one month so do not charge my account which you tried 2/27/2024 I will contact my bank to put a stop on it. Thank you. Please email me a response to this!

    — by Cheryl Cerminara 1 month ago

  • I’m a “100%” (90%+) Combat Disabled Veteran & have certain mobility/movement limitations that your ‘sign-up’ completely skipped. Some days, I need a PT to help me get out of bed, dressed & moving in the morning. I think I shall use a recumbent bike for a while before I start with your plan. Sort of… to get in better shape so as to get in shape for your program. Your organization doesn’t seem to give somebody in my condition specifics about your program… some ??s were pretty generic for vets with specific & complicated wounds/injuries.
    I’ll link-up with you at a later time…
    Thanks…

    — by Thom V De Rosa 1 month ago

  • Ordered app in January. Death in family. Never downloaded until today, but app wants to set up new account in paypal and I can't seem to cancel original contract. Nor can I set up account in app for original order. Help please. Thx Janine

    — by Janine Palombo 1 month ago

  • I want to cancel the application

    — by VICKY KOUKOUTZAKI 1 month ago

  • I signed up for a 60 day workout plan but after 30 days I can't go any further. I tried deleting the app and then got the app again and clicked on I already have an account but it just goes back to day 30. Do I just repeat the first 30 days over and over?

    — by Jeanne Sauer 1 month ago

  • Op 17/2/2024 is er 39,95€ van mijn rekening gegaan zonder mijn weten.Ik wil dit abonnement niet!Hoe kan ik het geld recuppereren en vermijden dat er nog andere bedragen van mijn rekening gaan?

    — by Veronique De Keersmaecker 1 month ago

  • I need to cancel my account. Do not charge me again.

    — by Mariana Kramer 1 month ago

  • Dvery time i try to access this program. It says this email is already in use. Try another email. Its the only email i have. I hsve never gotten access to a single day’s program. I want to cancel unless someone can fix this problem.

    — by Linda Ehle 1 month ago

  • I thought I signed up for 5 yoga lessons for $6.93, but I just noticed on my credit card that I was charged $38.95. I loved the lessons, but was allowed only 4 when I thought I had set up for 5. I just looked at the yoga-go app and saw an unused lesson 5. This is confusing. Please explain. What should I do?

    — by Merilyn Merenda 2 months ago

  • You charged me $38.95 and 6.93. I was under the impression that it was free the first month. Please cancel my program immediately.

    — by Johanne Dictor 2 months ago

  • Was never able to download app due to WiFi issues and have been charged a total of $108.16 as of 1/4/2024 and was probably charged on 2/4/24 as well. Please cancel this subscription and return all payments asap. Thank you in advance. I’d also like a phone number so I can speak directly to a person.

    — by Tracy Cavanagh 2 months ago

  • I entered into a 7 day trial (which I didnt even use!) and now the app has deducted an amount for ongoing subsription which I didnt request or approve.
    I want immediate refund of funds deducted that shouldn't have been.
    USER ID 7615976 Amount deducted $35.41USD Receipt number 94c5be1c33.
    Please arrange immediate refund of this amount.

    — by Lydia 2 months ago

  • I was never able to open the app on my phone. For some reason it has both my email addresses and two different accounts which meant I could never get on and now have been charged $30 for the next month please cancel my subscription, and let me know how I can get refunded this months app fee.
    Grothms@redacted and Groth@redacted Are the two emails for me. Please advise ASAP.
    Thank you
    Michele Groth

    — by Michele Groth 2 months ago

  • Please can you cancel my subscription and refund the payment you’ve taken as I cannot download the plans you sent me and I have joined the gym so do not need yoga go io. I haven’t used last months plans either but am not willing to pay for this months plan s last week I requested you cancel by email and I have had no response. I await my refund of 38.95 Thankyou

    — by Christine Susan Alston 2 months ago

  • I want to cancel my subscription immediately. I have just been billed $61.58, which I did not authorise and do not wish to continue paying.Your yoga classes are completely unsuitable for my chronic arthritic condition. Regards, Donna Duncan email donnaduncan1@redacted

    — by Donna Duncan 2 months ago

  • Good morning, this is not a complaint.
    Right after I paid my 1st month for Yoga. Go I snapped my biceps tendon and had to have surgery to reattach it and to. Repair a ruptured rotator cuff. I completely forgot in the chaos about canceling my subscription for the next month. I didn't even remember it until I got a rem or or a statement about the bill. I wonder if there is anyway you can help me and refund me the money for the 2nd month. Period if not then shame on me for forgetting. I hope you will understand the situation I was in. Thank you so much. I look forward to hearing from You soon. If you make calls, my number is 757710464 nine, thank you so much.

    — by Marilyn kellam 2 months ago

  • Did you get my previous message. I am extremely upset at the misinformation your site has given me

    — by Laura black 2 months ago

  • When I signed up your website said it would be 19.99 and that I could cancel anytime. Then I get my cc bill and was charged 38.95. I will not continue this with such misinformation and deceit. Please cancel and give me a refund

    — by Laura black 2 months ago

  • So I signed up for your chair yoga back in July of 2023, had to cancel because I wasn't aware that you used your phone, and I couldn't use my phone at the time, that issue has been resolved so would like to try this again but when I tried to sign up it said that there was already an email associated with the one I gave you, so tried today to contact you and it is now telling me there is no such email in the system. just trying to use your product please tell me what I need to do to get started again

    — by Teresa Gaddy 2 months ago

  • This service was cancelled prior to renewal date, yet you charged me anyways. Please credit back the card you charged .

    — by Sheri Murillo 2 months ago

  • I just got charged $38.95 today. I thought I was only signing up for the trial. I only used it one day. I am undergoing PT for neck and spinal issues. I canceled just now. Please, please give me my money back. I need it to pay doctor bills.

    — by Karen Lamb 2 months ago

  • I would like a refund and cancel subscription

    — by Robert Morrison 2 months ago

  • My doctor has said I need to cancel this subscription because I have severe spinal problems and I’m getting ready to have a MRI but it won’t be for a month and then I will be going to a pain clinic that she has referred me to. I have never even been able to start this program so I would like you to cancel it and provide me a refund of my initial subscription.

    — by Betsy Berman 2 months ago

  • I am requesting a refund. I accidentally signed up for a tailored program that is difficult. I thought it was info being requested from the yoga chair program. I canceled my subscription and deleted the app in under 48 hrs. I am requesting a refund. Thank you for your help. Deborah Rucano

    — by Deborah A Rucano 2 months ago

  • Please cancel my account as of today 01/31/2024. Trying to cancel by the other ways you suggest do not work. Please cancel my subscription immediately. I no longer use it. Thank you.
    Pam Hartmann

    — by Pamela Hartmann 2 months ago

  • have tried suggested methods of app cancellation to no avail . if not cancelled soon i will begin a pay-pal resolution process

    — by thomas 2 months ago

  • I downloaded Yogo Go about a week ago for $6.95, which I thought was for a month. Today I was charged $39.95. Can you explain this because when I look online again it says $19.95 a month. So which amount is correct. I do not want to pay $39.95 a month. Ann Kappaz
    Sent from my iPhone

    — by Ann Kappaz 2 months ago

  • I have been charged twice for this service on my credit card. When I went to sign up it wants to charge me another fee. I just want to cancel please.

    — by Carol S Skanes 2 months ago

  • When I ordered the first monthly plan, I didn’t realize I had to use it as soon as I got it. I was out of town and still out of town and already five days have passed. Is there anyway that I can put that on hold and change the date of my next payment.

    — by Linda Belmonte 2 months ago

  • I registered and got receipt for 15.19. It keeps trying to register me again after I already did and paid. Asking the same info and wants my bank info again I would like to view what I paid for.

    — by Kay hanna 2 months ago

  • Last night you took my card for yoga go but could not download yoga It was charge to my bank I want my money back trying to find you people is like finding a needle in a hay stack.

    — by Patricia Kawano 2 months ago

  • I would like a full refund for the monies taken out of my account for a month subscription $38.00. I DO NOT wish to subscribe. I have not used the app regularly and probably will not. Please refund my monies.

    — by Michelle Smith 2 months ago

  • You have billed me twice for a one month trial subscription today. Once on my iPad and again when I tried to download the app to my phone. I will pay the $15.99 charge but will dispute the $19.99 charge.
    Please issue a credit for $19.99 today..

    — by Cheryle McMinn 2 months ago

  • You took my trial payment & no confirmation from you

    — by Nancy 2 months ago

  • You havent confirmed my trial subscription but took the trial payment today this seems flakey

    — by Nancy 2 months ago

  • Please cancel my account. I show 2 accounts: $14.99 and one for $30.99

    — by Trudy Henson 2 months ago

  • I want to cancel my membership and be refunded for recent transaction

    — by Laurie Wilson 2 months ago

  • Necesito dar de baja cuestiones personales

    — by Mirta 2 months ago

  • I had a 1 month. What does it cost for 1 year and how do I do it? What would it cost on a monthly basis instead?

    — by Glenna Carpenter 2 months ago

  • I made a wrong transaction, can I please get a refund

    — by Rosemond 2 months ago

  • Cancel my subscription, I signed for a 7 day trial only.

    — by Ruby Dickerson 3 months ago

  • You charged me a 30 dollar fee . I’ve never used your app . I was going to but you overcharged me in November and i I thought I deleted my account I already deleted the app. So you never had permission to charge my card . Because of this I’m unable to pay my mortgage in full. I am that budgeted right now . Your response was your customer service is overloaded so look at a question and answer page on the app. You would be in touch . I need my money put back into my account immediately. ! I need a number so I can speak with a human now .

    — by Stacey fidler 3 months ago

  • You charged me a 30 dollar fee . I’ve never used your app . I was going to but you overcharged me in November and i I thought I deleted my account I already deleted the app. So you never had permission to charge my card . Because of this I’m unable to pay my mortgage in full. I am that budgeted right now . Your response was your customer service is overloaded so look at a question and answer page on the app. You would be in touch . I need my money put back into my account immediately. ! I need a number so I can speak with a human now .

    — by Stacey fidler 3 months ago

  • I have emailed and sent multiple messages and keep getting charged. Please cancel this account asap. My email is karenakilcoyne@redacted

    — by karena kilcoyne 3 months ago

  • Bonjour je n'ai demander aucune inscription.
    Merci de procéder au remboursement.
    Bien cordialement

    — by Caroux 3 months ago

  • Dear Company, I received an invoice for payment of your course via email to my email address. I purchased the course under your conditions where it was NOT indicated that there would be an automatic renewal.
    I therefore INVITE YOU TO IMMEDIATELY STOP this undue withdrawal.
    If I do not see the amount you charged me canceled and reversed within the next 4 days maximum, I will report the incident to the postal police. Furthermore, I would like to inform you that I am a lawyer who is also quite well known for my work as a journalist and I will soon let many people know about your scam. The invoice received is this
    Hi there,
    Here is your receipt:

    Price: 15.19 EUR

    Receipt number: 7b6656a61ea35f66f00d4b85be3f0314
    Transaction date: 2023-12-27 21:04:08
    Product type: One-month intro (15.19) + One-month (38.95)
    Description: Yoga Go Program
    Payment-type: auto-renewal

    Total amount excluding taxes*: 12.45 EUR
    Tax amount (%): 2.74 EUR
    Total amount of transaction (incl. taxes*): 15.19 EUR
    *Taxes: VAT and other relevant taxes

    Next renewal on: 2024-01-27 21:04:07
    Next renewal price (incl. taxes*): 38.95 EUR
    Subscription period: 31

    Customer Name and Surname: Patrizia Maria Lepore
    Customer email: patriziamarialepore@redacted
    Billing address: IT

    Merchant info: Actitech Limited, Karaiskaki 13, 3032, Limassol, Cyprus
    VAT number: 99000227U

    Your subscription automatically renews for 38.95 EUR starting 2024-01-27 21:04:07 until canceled. To avoid being charged, you must cancel at least a day before each billing date. To cancel, please navigate to the Subscription Page in your account on https://yoga-go.io or in the app. Alternatively, you may circulate your cancellation request to support@redacted.

    Got any questions? Contact us at support@redacted
    To visit our website, please go to yoga-go.io.

    — by PATRIZIA MARIA LEPORE 3 months ago

  • I have just found out I have a disc problem with my back. My Dr. does not want me to participate in any exercise program until this is resolved. I was a little hasty in signing up without conferring with my Dr. first. Please cancel my subscription. I am not asking for a refund. Thank You.

    — by Helen 3 months ago

  • We cancelled this subscription on December 19, 2023.
    They refused my wife’s email and she gave them my email.
    This account under jepara@redacted MUST be CANCELLED! Immediately.
    You have been reported to Fraud!

    — by Joe Para 3 months ago

  • please cancel immediAtely

    — by Barbara Sprenger 3 months ago

  • i can't log in. i want to cancel my new one month subscrip

    — by Barbara Sprenger 3 months ago

  • I purchased the Yoga-go app today. However when I go to verify and download the app, it will not allow me to verify with my one and only active VISA account. I paid for the app using PayPal. Why don't you permit the use of PayPal for the verification? Since I will not be able to access the app, I would like a full refund.

    — by Kathy Supak 3 months ago

  • I just signed up and somehow my email address was wrong during the process. I corrected it during the sign up. I tried to logo on with my email and password Rosejordan1! and it does not work. I request a new password but don't get the email. You processed a payment via apple pay just now. I never got my plan so somehow your system is overriding my correct email address with one that has an extra R in it.

    — by Cynthia Sweetser 3 months ago

  • i Have paid twice for your 7 day PROGRAM nd di not have access to my PLan cANCEL MY SUBSCRIPTION ASAP

    — by Ruth Donner 3 months ago

  • I bought an add on van not find

    — by pam gillum 3 months ago

  • Please cancel

    — by Marty McQueen 3 months ago

  • Cancel my subscription

    — by Millie Ashcroft 3 months ago

  • Please cancel my subscription to yoga go.

    — by Elizabeth Hutchence 3 months ago

  • I was charged $25.99 twice on my banking account for your program . I would like a refund please

    — by Penny Cavender 3 months ago

  • Please cancel

    — by Ellen M Krass 3 months ago

  • My account was charged $25.99 7 times on 12/31/2023. The payments were reversed 5 times, so I have still been charged twice. Please correct this error and verify that I have only been charged once for $25.99 for a 3 month subscription. Thank you

    — by Wendy Hotz 3 months ago

  • I don't have an iPhone or iPad and want to get the ap on my desktop

    — by Don Landis 3 months ago

  • The program keeps telling me to go to email for guides. There are no guides there. Plus, I want the chair yoga for weight. I can’t seem to be able to get videos for daily practice. 1-28

    — by Debbie Edwards 3 months ago

  • I want to cancel the subscription

    — by Carolyn johnson 3 months ago

  • I don't want this anymore.

    — by Lois Ann Crews 3 months ago

  • I don't want this anymore.

    — by Lois Ann Crews 3 months ago

  • I am not able to login to the app despite being charged recurringly in June. I am wanting to access my benefits asap. I sent an email about a week ago with no access. My name is Lisa Triepke - lisatriepke@redacted, 406-370-7050

    — by Lisa Triepke 3 months ago

  • Send me a message how can I download your program

    — by Crystal Berger 3 months ago

  • I just paid $9.51 for a free trial and it appears that I have to pay more money to get it. I wish to cancel and want my money back.

    — by Kathy 3 months ago

  • I am not given the option to cancel subscription only “ cancel renewal “ when I follow prompts on your website. I am going to file a complaint with Better Business Bureau as well as local TV station in Boston. I am also going to place a dispute claim with my credit card company on file. I am currently undergoing chemo therapy for a aggressive cancer and do not have time or energy for your companys inadequate and unethical practices. If I do not receive a response in 3 business days I am also going to contact my attorney and proceed with legal action.

    — by Roberta Lancione 3 months ago

  • I never ordered this. It isn’t listed as a subscription so CANCEL ASAP AND REFUND ME IMMEDIATELY.

    — by Carole SIRULNICK 3 months ago

  • I have 2 charges on my account and I don't know why.

    — by Harriet Orenstein 3 months ago

  • You charged me $39’ but the app doesn’t allow me to enter. It wants a new payment. Note that my price is higher then other complaints????. WTF? fix it so I can use it or refund my money. You have 24 hrs or I will bring the bank into this and charge you as a fraud.
    You have A lot of complaints, and I’m not sure I want to do business with you. Here’s your chance, You get one. Nancy Rapach.

    — by Nancy Kidwell Rapach 4 months ago

  • You took money from my account that was unauthorized. Did didn’t authorize any payment. I wish to cancel any more payments or information from your company.

    — by Diane Steinhauer 4 months ago

  • I was charged $30.99 on my credit card and I have not had this subscription for a long time. I cancelled and deleted the app a while back. I just got charged on dec. 10. I need to be refunded this money back to my credit card immediately. My phone number is +12095894555 if you have any questions. I was advised by your AI te h to contact you and you would be able to. Refit me for this. Thank you.

    — by Leah Shelton 4 months ago

  • Bonjour je me suis désabonné après les 3 mois que j’avais payé à la bonne date. Pourtant je remarque que la somme de 56,38e a tout de même été prélevée le 3/11/23, malgré la fermeture de mon compte
    Je souhaite être remboursée
    Cordialement
    Mme HOT Adeline

    — by Adeline Hot 4 months ago

  • I have an account and it doesn’t expire until 4/30/2024. Why can’t I login? I get an error saying my email isn’t registered. How do I get access to my account? Sarah Fusselman

    — by Sarah Fusselman 4 months ago

  • You stole 74.77 from my bank account on November 27, 2023. I signed up for a six month subscripion only back in June I believe. I HAVE NEVER RECEIVED THE APP and I emailed you on several occasions regarding the non-receipt of the app. I am a senior on a very strict and regulated pension and I took the money about six months ago and took the chance on subscribing. Is this how you make your money? How often do you prey on seniors who have hardly anything? I am requesting a full refund of the 74.77 from November 27th and respectfully requesting that you NEVER go into my account to withdraw charges ever again. I have a fraud alert on my account and will definitely proceed if you do not favour me with a refund. I would also at this time request a refund of the amount for my initial subscription as the app was never provided. Yet again I have been scammed payments for which I did not authorize and will never purchase anything over the internet again. You ought to be ashamed of yourselves but I am sure you have no conscience and are laughing your way to the bank with each person you do this to. I am so discouraged and disappointed. Please reply asap that my refunds have been processed. Thank you. Trudi Steele

    — by Trudi Steele 4 months ago

  • You stole 74.77 from my bank account on November 27, 2023. I signed up for a six month subscripion only back in June I believe. I HAVE NEVER RECEIVED THE APP and I emailed you on several occasions regarding the non-receipt of the app. I am a senior on a very strict and regulated pension and I took the money about six months ago and took the chance on subscribing. Is this how you make your money? How often do you prey on seniors who have hardly anything? I am requesting a full refund of the 74.77 from November 27th and respectfully requesting that you NEVER go into my account to withdraw charges ever again. I have a fraud alert on my account and will definitely proceed if you do not favour me with a refund. I would also at this time request a refund of the amount for my initial subscription as the app was never provided. Yet again I have been scammed payments for which I did not authorize and will never purchase anything over the internet again. You ought to be ashamed of yourselves but I am sure you have no conscience and are laughing your way to the bank with each person you do this to. I am so discouraged and disappointed. Please reply asap that my refunds have been processed. Thank you. Trudi Steele

    — by Trudi Steele 4 months ago