Contact Yoga For Beginners Customer Service

Hello, I signed up but never used. I would like to request a refund and to cancel any future transactions

Please could you cancel with subscription with immediate effect. Thanks

Need to cancel my subscripton

I can’t cancel the app. Can you help? I reinstalled the app, logged in but cannot access the cancellation tab

I have cancelled and I was charged in May… please cancel and if I am due a refund- please refund!

Cancel my subscription.

Please how do I make payment without card

I would like to cancel my subscription due to physical complications

I would like a refund please as I purchased this in error. Thank you

Hello, I signed up but never used. I was just charged $38 dollars and I would like to request a refund and to cancel any future transactions

Please cancel my subscription. I never signed up for this program and it is very difficult to contact thru the website.

On Jan 25 I made two payments to yoga-go .io and one to Betterme and my account was not activated

Please can someone respond please

Did you receive my email yesterday

CANCEL ACCOUNT IMMEDIATELY

Hello my 8 year old granddaughter accidentally hit subscribe for yoga go. Can you please cancel immediately and refund my payment. I am financially strapped. I am on disability. I would really appreciate your help

Hi I did not authorize this purchase. After seeing charge I found out my 14 year old granddaughter did. She said she thought it was free. I wish I could usr app but I am disabled. Could you please refund me that payment
Unfortunately I need that money as I am on a fixed income. Thank you

I dined up for a 3 month special. I thought I paid in full to try the program. Now I am blocked until I pay an additional 14.99 a month. I don’t want to continue the plan if I am paying the additional fee. I will need a refund for what I paid as well.

I was over charged yesterday when I signed up.0a0d698d66de2ed3b4223e3ffb94f5b5 Was correct. But 4216df62da9d10cf6b1cce010a56d4ce was not correct. Please refund me 66.65. I dont know how that got charged
Gail Corthell

I canceled my subscription & yet I was charged $66.65 yesterday. I have already emailed Yoga Go twice with no response. I want a full refund of yesterday’s charges.

Please cancel my subscription and send me confirmation of my cancellation

I paid for one month and then went to my email and nothing has come up for me to watch classes

I paid for one month of your service via pay pal. Then the app got.stuck and would not let me move past "buy an additional offer" .I would like to access my plan please. My email is abcgirlz@redacted

I ordered a one month trial for15.99 and now have an additional fee of 53.00 when it is not up for renewal until March 27. Please cancel my subscription now because I do not trust your app at this point. If I don’t hear from you within 5 business days I’ll contact my credit card and put a stop on the payment as a dispute. Thank you. Susan Bernstein

I have asked repeatedly for my account information to be corrected to reflect the 3-month subscription for "Wall Pilates" that I purchased on February 26, 2024. Initially I was not even able to sign in. Now that my sign in has been corrected, my subscription information is still wrong, directing me to pay again, not to mention that it says "Chair Pilates", which is not what I signed up for. I am 2 steps away from cancelling my subscription all together and requesting an immediate refund!

I signed up for this early Feb. and then I cancelled it on the same night. Got my bill and I WAS CHARGED FOR IT AND I NEVER DOWN LOADED THE APP!! sENT MESSAGE WITH NO REPLY FROM YOUR COMPANY . YOU NEED TO REFUND MY ACCOUNT FOR 15.19 AND WIPE MY INFORMATION OFF OF YOUR APP!!! ASAP!!! i WANT YOU TO SEND ME A OK FOR THIS IN MY EMAIL ASAP!!!!!!!!

Why the heck was I charged 52.62 and 13.49 for this app? I never even used the app. You need to reimburse these amounts immediately and cancel.
I trust that this matter will be resolved immediately. Otherwise, I will indeed contact a lawyer. I’m getting very tired of people charging my account without my permission.

On Saturday I subrscribed to you-go. $15.19. Receipt # c2c0f5c6749934bfcc73c4a8cc66cfc. I tried to check to exercise and had to answer all the questions again. They told me the email was used and they charged me $19.99

Please cancel my yoga subscription because I only paid for one month so do not charge my account which you tried 2/27/2024 I will contact my bank to put a stop on it. Thank you. Please email me a response to this!

I’m a “100%” (90%+) Combat Disabled Veteran & have certain mobility/movement limitations that your ‘sign-up’ completely skipped. Some days, I need a PT to help me get out of bed, dressed & moving in the morning. I think I shall use a recumbent bike for a while before I start with your plan. Sort of… to get in better shape so as to get in shape for your program. Your organization doesn’t seem to give somebody in my condition specifics about your program… some ??s were pretty generic for vets with specific & complicated wounds/injuries.
I’ll link-up with you at a later time…
Thanks…

Ordered app in January. Death in family. Never downloaded until today, but app wants to set up new account in paypal and I can't seem to cancel original contract. Nor can I set up account in app for original order. Help please. Thx Janine

I want to cancel the application

I signed up for a 60 day workout plan but after 30 days I can't go any further. I tried deleting the app and then got the app again and clicked on I already have an account but it just goes back to day 30. Do I just repeat the first 30 days over and over?

Op 17/2/2024 is er 39,95€ van mijn rekening gegaan zonder mijn weten.Ik wil dit abonnement niet!Hoe kan ik het geld recuppereren en vermijden dat er nog andere bedragen van mijn rekening gaan?

I need to cancel my account. Do not charge me again.

Dvery time i try to access this program. It says this email is already in use. Try another email. Its the only email i have. I hsve never gotten access to a single day’s program. I want to cancel unless someone can fix this problem.

I thought I signed up for 5 yoga lessons for $6.93, but I just noticed on my credit card that I was charged $38.95. I loved the lessons, but was allowed only 4 when I thought I had set up for 5. I just looked at the yoga-go app and saw an unused lesson 5. This is confusing. Please explain. What should I do?

You charged me $38.95 and 6.93. I was under the impression that it was free the first month. Please cancel my program immediately.

Was never able to download app due to WiFi issues and have been charged a total of $108.16 as of 1/4/2024 and was probably charged on 2/4/24 as well. Please cancel this subscription and return all payments asap. Thank you in advance. I’d also like a phone number so I can speak directly to a person.

I entered into a 7 day trial (which I didnt even use!) and now the app has deducted an amount for ongoing subsription which I didnt request or approve.
I want immediate refund of funds deducted that shouldn't have been.
USER ID 7615976 Amount deducted $35.41USD Receipt number 94c5be1c33.
Please arrange immediate refund of this amount.

I was never able to open the app on my phone. For some reason it has both my email addresses and two different accounts which meant I could never get on and now have been charged $30 for the next month please cancel my subscription, and let me know how I can get refunded this months app fee.
Grothms@redacted and Groth@redacted Are the two emails for me. Please advise ASAP.
Thank you
Michele Groth

Please can you cancel my subscription and refund the payment you’ve taken as I cannot download the plans you sent me and I have joined the gym so do not need yoga go io. I haven’t used last months plans either but am not willing to pay for this months plan s last week I requested you cancel by email and I have had no response. I await my refund of 38.95 Thankyou

I want to cancel my subscription immediately. I have just been billed $61.58, which I did not authorise and do not wish to continue paying.Your yoga classes are completely unsuitable for my chronic arthritic condition. Regards, Donna Duncan email donnaduncan1@redacted

Good morning, this is not a complaint.
Right after I paid my 1st month for Yoga. Go I snapped my biceps tendon and had to have surgery to reattach it and to. Repair a ruptured rotator cuff. I completely forgot in the chaos about canceling my subscription for the next month. I didn't even remember it until I got a rem or or a statement about the bill. I wonder if there is anyway you can help me and refund me the money for the 2nd month. Period if not then shame on me for forgetting. I hope you will understand the situation I was in. Thank you so much. I look forward to hearing from You soon. If you make calls, my number is 757710464 nine, thank you so much.

Did you get my previous message. I am extremely upset at the misinformation your site has given me

When I signed up your website said it would be 19.99 and that I could cancel anytime. Then I get my cc bill and was charged 38.95. I will not continue this with such misinformation and deceit. Please cancel and give me a refund

So I signed up for your chair yoga back in July of 2023, had to cancel because I wasn't aware that you used your phone, and I couldn't use my phone at the time, that issue has been resolved so would like to try this again but when I tried to sign up it said that there was already an email associated with the one I gave you, so tried today to contact you and it is now telling me there is no such email in the system. just trying to use your product please tell me what I need to do to get started again

This service was cancelled prior to renewal date, yet you charged me anyways. Please credit back the card you charged .

I just got charged $38.95 today. I thought I was only signing up for the trial. I only used it one day. I am undergoing PT for neck and spinal issues. I canceled just now. Please, please give me my money back. I need it to pay doctor bills.

I would like a refund and cancel subscription

My doctor has said I need to cancel this subscription because I have severe spinal problems and I’m getting ready to have a MRI but it won’t be for a month and then I will be going to a pain clinic that she has referred me to. I have never even been able to start this program so I would like you to cancel it and provide me a refund of my initial subscription.

I am requesting a refund. I accidentally signed up for a tailored program that is difficult. I thought it was info being requested from the yoga chair program. I canceled my subscription and deleted the app in under 48 hrs. I am requesting a refund. Thank you for your help. Deborah Rucano

Please cancel my account as of today 01/31/2024. Trying to cancel by the other ways you suggest do not work. Please cancel my subscription immediately. I no longer use it. Thank you.
Pam Hartmann

have tried suggested methods of app cancellation to no avail . if not cancelled soon i will begin a pay-pal resolution process

I downloaded Yogo Go about a week ago for $6.95, which I thought was for a month. Today I was charged $39.95. Can you explain this because when I look online again it says $19.95 a month. So which amount is correct. I do not want to pay $39.95 a month. Ann Kappaz
Sent from my iPhone

I have been charged twice for this service on my credit card. When I went to sign up it wants to charge me another fee. I just want to cancel please.

When I ordered the first monthly plan, I didn’t realize I had to use it as soon as I got it. I was out of town and still out of town and already five days have passed. Is there anyway that I can put that on hold and change the date of my next payment.

I registered and got receipt for 15.19. It keeps trying to register me again after I already did and paid. Asking the same info and wants my bank info again I would like to view what I paid for.

Last night you took my card for yoga go but could not download yoga It was charge to my bank I want my money back trying to find you people is like finding a needle in a hay stack.

I would like a full refund for the monies taken out of my account for a month subscription $38.00. I DO NOT wish to subscribe. I have not used the app regularly and probably will not. Please refund my monies.

You have billed me twice for a one month trial subscription today. Once on my iPad and again when I tried to download the app to my phone. I will pay the $15.99 charge but will dispute the $19.99 charge.
Please issue a credit for $19.99 today..

You took my trial payment & no confirmation from you

You havent confirmed my trial subscription but took the trial payment today this seems flakey

Please cancel my account. I show 2 accounts: $14.99 and one for $30.99

I want to cancel my membership and be refunded for recent transaction

Necesito dar de baja cuestiones personales

I had a 1 month. What does it cost for 1 year and how do I do it? What would it cost on a monthly basis instead?

I made a wrong transaction, can I please get a refund

Cancel my subscription, I signed for a 7 day trial only.

You charged me a 30 dollar fee . I’ve never used your app . I was going to but you overcharged me in November and i I thought I deleted my account I already deleted the app. So you never had permission to charge my card . Because of this I’m unable to pay my mortgage in full. I am that budgeted right now . Your response was your customer service is overloaded so look at a question and answer page on the app. You would be in touch . I need my money put back into my account immediately. ! I need a number so I can speak with a human now .

You charged me a 30 dollar fee . I’ve never used your app . I was going to but you overcharged me in November and i I thought I deleted my account I already deleted the app. So you never had permission to charge my card . Because of this I’m unable to pay my mortgage in full. I am that budgeted right now . Your response was your customer service is overloaded so look at a question and answer page on the app. You would be in touch . I need my money put back into my account immediately. ! I need a number so I can speak with a human now .

I have emailed and sent multiple messages and keep getting charged. Please cancel this account asap. My email is karenakilcoyne@redacted

Bonjour je n'ai demander aucune inscription.
Merci de procéder au remboursement.
Bien cordialement

Dear Company, I received an invoice for payment of your course via email to my email address. I purchased the course under your conditions where it was NOT indicated that there would be an automatic renewal.
I therefore INVITE YOU TO IMMEDIATELY STOP this undue withdrawal.
If I do not see the amount you charged me canceled and reversed within the next 4 days maximum, I will report the incident to the postal police. Furthermore, I would like to inform you that I am a lawyer who is also quite well known for my work as a journalist and I will soon let many people know about your scam. The invoice received is this
Hi there,
Here is your receipt:

Price: 15.19 EUR

Receipt number: 7b6656a61ea35f66f00d4b85be3f0314
Transaction date: 2023-12-27 21:04:08
Product type: One-month intro (15.19) + One-month (38.95)
Description: Yoga Go Program
Payment-type: auto-renewal

Total amount excluding taxes*: 12.45 EUR
Tax amount (%): 2.74 EUR
Total amount of transaction (incl. taxes*): 15.19 EUR
*Taxes: VAT and other relevant taxes

Next renewal on: 2024-01-27 21:04:07
Next renewal price (incl. taxes*): 38.95 EUR
Subscription period: 31

Customer Name and Surname: Patrizia Maria Lepore
Customer email: patriziamarialepore@redacted
Billing address: IT

Merchant info: Actitech Limited, Karaiskaki 13, 3032, Limassol, Cyprus
VAT number: 99000227U

Your subscription automatically renews for 38.95 EUR starting 2024-01-27 21:04:07 until canceled. To avoid being charged, you must cancel at least a day before each billing date. To cancel, please navigate to the Subscription Page in your account on https://yoga-go.io or in the app. Alternatively, you may circulate your cancellation request to support@redacted.

Got any questions? Contact us at support@redacted
To visit our website, please go to yoga-go.io.

I have just found out I have a disc problem with my back. My Dr. does not want me to participate in any exercise program until this is resolved. I was a little hasty in signing up without conferring with my Dr. first. Please cancel my subscription. I am not asking for a refund. Thank You.

We cancelled this subscription on December 19, 2023.
They refused my wife’s email and she gave them my email.
This account under jepara@redacted MUST be CANCELLED! Immediately.
You have been reported to Fraud!

please cancel immediAtely

i can't log in. i want to cancel my new one month subscrip

I purchased the Yoga-go app today. However when I go to verify and download the app, it will not allow me to verify with my one and only active VISA account. I paid for the app using PayPal. Why don't you permit the use of PayPal for the verification? Since I will not be able to access the app, I would like a full refund.

I just signed up and somehow my email address was wrong during the process. I corrected it during the sign up. I tried to logo on with my email and password Rosejordan1! and it does not work. I request a new password but don't get the email. You processed a payment via apple pay just now. I never got my plan so somehow your system is overriding my correct email address with one that has an extra R in it.

i Have paid twice for your 7 day PROGRAM nd di not have access to my PLan cANCEL MY SUBSCRIPTION ASAP

I bought an add on van not find

Please cancel

Cancel my subscription

Please cancel my subscription to yoga go.

I was charged $25.99 twice on my banking account for your program . I would like a refund please

Please cancel

My account was charged $25.99 7 times on 12/31/2023. The payments were reversed 5 times, so I have still been charged twice. Please correct this error and verify that I have only been charged once for $25.99 for a 3 month subscription. Thank you

I don't have an iPhone or iPad and want to get the ap on my desktop

The program keeps telling me to go to email for guides. There are no guides there. Plus, I want the chair yoga for weight. I can’t seem to be able to get videos for daily practice. 1-28

I want to cancel the subscription

I don't want this anymore.

I don't want this anymore.

I am not able to login to the app despite being charged recurringly in June. I am wanting to access my benefits asap. I sent an email about a week ago with no access. My name is Lisa Triepke - lisatriepke@redacted, 406-370-7050

Send me a message how can I download your program

I just paid $9.51 for a free trial and it appears that I have to pay more money to get it. I wish to cancel and want my money back.

I am not given the option to cancel subscription only “ cancel renewal “ when I follow prompts on your website. I am going to file a complaint with Better Business Bureau as well as local TV station in Boston. I am also going to place a dispute claim with my credit card company on file. I am currently undergoing chemo therapy for a aggressive cancer and do not have time or energy for your companys inadequate and unethical practices. If I do not receive a response in 3 business days I am also going to contact my attorney and proceed with legal action.

I never ordered this. It isn’t listed as a subscription so CANCEL ASAP AND REFUND ME IMMEDIATELY.

I have 2 charges on my account and I don't know why.

You charged me $39’ but the app doesn’t allow me to enter. It wants a new payment. Note that my price is higher then other complaints????. WTF? fix it so I can use it or refund my money. You have 24 hrs or I will bring the bank into this and charge you as a fraud.
You have A lot of complaints, and I’m not sure I want to do business with you. Here’s your chance, You get one. Nancy Rapach.