Contact equate Heart Chart Customer Service

Why should I report an Issue with equate Heart Chart?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of A&D Company, Limited. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. When I go to the dashboard it shows the monitor is detected, but the app locks up and will not activate the cuff, the menu does not work, and neither does the exit.Not enough instructions to pair unit with Bluetooth device, I turned Bluetooth on both the unit and my device, never got a pairing indication at if you tap the start switch on the monitor it goes right into test mode, can sign the system says my email address (both) are registered, but i request forgot password is says my email Isn't registered, I use this same dashboard with AnD meter, other then the app shutting down never had a problem signing in.FYI, for those having issues getting your phone to connect to your cuff.

2. So I have to start a whole new reading.. Then I can record it.Terrible app! Extremely unresponsive to touch input (i.e., it takes 10-20 attempts at tapping/swiping to get anything on the screen to respond), there is no way to see a list of all the readings that have been taken (you have to TRY to swipe through the list of readings at the top), and it simply WILL NOT share the results to any external source.

3. It's more of an invisible connection from what I can tell but it does connect it did download my readings into my phone he gave you an average over the last 4 days.Took a little time to set up and learn the function but I really like the unit.

4. This horrible app renders a very overpriced BP cuff nearly useless!It works I was a little concerned at first when I read some reviews that said it would not connect via Bluetooth.

5. Ensure you clicked to ALLOW access to GPS, I spent hours setting it up on the wife's phone S9 and getting frustrated with my Note 9.

6. It works like it is supposed to once you get your phone to identify it by Bluetooth.

7. Worst part of the app is that it doesn't let you see a list of past measurements, and the graph is next to useless since the max of the graph is stuck at 300mmHg, making your measurements squished in the middle.This app is highly unreliable.

8. So far it works every time using the phone.

9. Great for sharing results with the Doctor using your cell phone.

10. Well this is not so with my phone it doesn't connect like a headset or a stereo.

11. Won't start the device (take a measurement) half the time and over a week ago just stopped working completely.

1. Fix equate Heart Chart Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart equate Heart Chart: Restarting the app will resolve most errors.
2. Update the equate Heart Chart App. Here is how:
   1. On Android goto PlayStore » Search for "equate Heart Chart" » Open equate Heart Chart » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for equate Heart Chart » click "UPDATE".
3. Clear equate Heart Chart app cache: Clearing cached data will force your app to retrieve the latest data directly from equate Heart Chart servers.
   1. On Android, goto Settings » Apps » Select "equate Heart Chart" » click Storage » click "Clear Cache".
4. Check equate Heart Chart app permissions. If any of these permissions required to use your device's features are disenabled, equate Heart Chart might not work.
5. Uninstall and reinstall equate Heart Chart. If nothing else has worked, completely uninstall equate Heart Chart then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing equate Heart Chart not working

2. Fix equate Heart Chart Server issues & Internet Connection

1. Check network connection: An unstable Internet will make equate Heart Chart be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to equate Heart Chart not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, equate Heart Chart may not be able to connect to the Internet when running in the background.